Tzu Hsuan Chen Email & Phone Number

Boston, Massachusetts, United States

San Francisco, California, United States

Philadelphia, Pennsylvania, United States

I assisted the sales team in managing client accounts, addressing inquiries, and facilitating the sales process. I analyzed client needs and provided guidance to potential policyholders on suitable insurance products. By fostering relationships with our target audiences, I ensured regular monthly check-ins to maintain high levels of customer engagement. Additionally, I acquired insurance expertise through mentorship from seasoned professionals.Key Accomplishments:• Achieved 250+ insurance sales by cultivating nurturing connections with 1.5K+ clients.• Boosted sales and increased customer interaction by launching outbound marketing initiatives through email and social media platforms.• Processed 400+ health insurance applications throughout Annual Open Enrollment and Special Enrollment phases.• Developed training materials for 5+ Co-Op students.• Implemented Zoho CRM to interact effectively with customers.• Designed and distributed 40+ flyers on social media platform WeChat and via email.

Taichung City, Taiwan

• Enhanced skills in CRM, fostered client engagement, and refined marketing retention strategies.• Engaged with patrons to determine meal satisfaction, addressing issues to uphold restaurant quality standards.• Mentored team of 10+ servers, elevating operational effectiveness.• Ensured smooth service operations and boosted customer satisfaction by collaborating with hosts, bussers, and kitchen staff.• Demonstrated exceptional organizational skills and ability to work effectively in fast-paced environments.

Taichung City, Taiwan

• Enhanced communication skills by persuasively engaging with numerous customers, refining sales techniques to better comprehend their needs.• Exceeded sales targets by selling 50+ plates of A5 wagyu beef daily and secured top sales position at store for three months.• Welcomed customers warmly, provided detailed information, and suggested specials to boost revenue.

Cuauhtémoc, Chihuahua, Mexico

As an exchange student, I successfully adapted to diverse cultural environments and developed a deep understanding of Mexican culture. My key achievements include:• Language Proficiency: Acquired fluency in Spanish through immersive experiences and formal education.• Cultural Adaptation: Integrated into the local community by participating in cultural events and attending a local high school, enhancing my cross-cultural communication skills.• Global Networking: Built a global network of connections by engaging with peers from various cultural backgrounds, expanding my worldview and intercultural competence.• Communication Skills: Honed my interpersonal and communication skills by interacting with local students and community members, facilitating smooth cultural exchanges.

Master'S Degree, Global Marketing Management

Bachelor'S Degree, Marketing

Associate Of Arts - Aa, Business Administration And Management, General