Chenade Leach Email & Phone Number

Reading, United Kingdom

• Providing a confidential, highly responsive PA service involving the organisation and planning of busy schedules• Extensive diary management• Reports & Bid Presentations• Organising and running events and seminars • Supervising the Business Support team within the Tax Department • Managing travel arrangements for Partners & Staff both in the UK and overseas• Co-ordinating on/off site meetings and business conferences • Raising Invoices• Expenses• Support team and Reception cover

• Meeting and greeting clients• Answering and transferring all inbound calls. Taking messages and enquiries via Mitel 5550 switchboard• Diary management• Booking/ providing refreshments, lunches, setting of courses• Training of juniors in Reception procedures• Supporting facilities management- liaising with the landlords/contractors on a daily basis regarding building maintenance• Organising couriers/ taxis/ travel arrangements/restaurants• Processing and checking off invoices ready for payment• Health and Safety Representive for the site. Updating the H&S database, carrying out/ ensuring all H&S standards/ tasks are met• Fire Warden- Ensuring all staff/ clients/ contractors are out of the Reception 1st floor area when the fire alarm sounds

Greeting & serving customersAnswering the telephone and calling customers with their order detailsStocking, replenishing and cleaning sales areasAssisting customers with product selectionProcessing payments Tidying and organising the stock roomWorking towards set targets

• Meeting and greeting guests staying at the hotel• Calling existing customers and potential customers with offers• Taking and confirming reservations and dealing with cancellations • Dealing with requests, complaints and queries• Being the main point of contact in the hotel throughout my shift• Checking rooms after housekeeping

Updating the company website, adding new events and uploading photosDesigning the weekly Emails and sending out to databaseContacting potential clients/ venues over the phone offering deals and negotiating pricesMeeting with customers and potential customersDiary management for the CEO Responsible for recruiting new staff members, including sourcing and interviewing In charge of managing staff hours and payStrong experience on the telephone, dealing with customer queries Liaison with venue management, ensuring all events ran smoothly Strong experience of Microsoft Office, Paint Shop Pro and Microsoft FrontPageBooking and paying DJsPromoting various events Hosting on the front door and managing the queueCollecting money on the tillPhotography at the eventsData collection