Brent Cheney, Lcb Email & Phone Number

Minnesota, United States

Minneapolis, Minnesota, United States

• Rebuilt the Customs Brokerage department and transitioned all Customs activities in-house with an emphasis on company-wide logistics compliance. • National Permit holder for NorthPoint Logistics, overseeing compliance with regulatory and internal operational standards.• Responsible for the Profit and Loss (P&L) of the Customs department and identifying cost saving opportunities.• Achieved and maintained Customs-Trade Partnership Against Terrorism (CTPAT) certification and verification, managing renewals for Customs Brokerage operations.• Evaluated and compared Automated Broker Interface (ABI) software vendors. Overseeing final selection and implementation of the system that best aligned with company requirements and business growth objectives. • Served as the primary liaison with Customs and Border Protection (CBP) and the Food and Drug Administration (FDA) during compliance audits. • Designed, developed and implemented company policies to streamline day-to-day operations and ensure compliance.• Managed and conducted weekly one-on-one meetings with direct reports, overseeing training and implementing workflow strategies to enhance efficiency and increase performance, track goals and provide feedback and guidance. • Led new accounts acquisition and onboarding.• Served as Project Manager on cost saving programs (Duty Drawback, Bonded Warehouse, FTZ and Reconciliation). • Developed compliance training program and conducted annual internal cross-functional training sessions.• Managed and maintained operational licenses and certifications for organizations Customs, International and Domestic operating entities.• Led Quarterly Business Reviews (QBR) with clients to evaluate needs, enhance service delivery, and identify additional revenue opportunities. • Partnered with Business Solutions technology teams to create risk analysis framework for onboarding new clients and vendors. • Participated in Company’s Leadership Development Program.

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

• Relationship management • Conducts research on current customers through databases and client websites to generate new business opportunities • Give formal sales presentations• Contacts potential clients by means of cold calls, internet referrals/leads and recommendations from present clients• Meet with current and potential clients to describe our services and to obtain necessary information to prepare business proposals regarding new opportunities• Replies to client inquiries regarding issues, problems or complaints on a daily basis• Generats leads through market research on Panjiva to locate and communicate sales opportunities• Inputs leads on Salesforce for tracking and management

Greater Minneapolis-St. Paul Area

As an Import Analyst, I facilitate the import of goods with countries that are subject to customs inspection and restrictions.Experience working with customs software programs; Advanced Customs Software (ACS), Alliance Trade Point Systems, and Kewill Customs.