- Analyzed client’s financial situations to develop personalized financial plans tailored to their goals and needs- Conducted comprehensive analysis and recommended appropriate strategies for wealth accumulation, retirement planning, personal protections- Provided guidance on investment strategies and asset allocation based on client’s risk tolerance, time horizon and financial objectives- Cultivated and maintained strong client relationships through consistent communication and trust-building

- Handled high volumes of inbound calls, addressing inquiries, resolving issues, and documenting interactions in a detailed and organized manner.- Collaborated with team members to manage complex cases, ensuring timely and effective resolution.

--Conducted calibration and maintenance of laboratory instruments (e.g., thermohygrograph, digital holtest) to ensure accurate measurements in accordance to the protocols- Collected and analyzed measurement data and investigate out-of-point specifications- Collaborated with senior technicians to troubleshoot and resolve equipment issues.- Ensured compliance with industry standards and regulations in all laboratory processes