Andy C. Email & Phone Number

Oakland, California, US

Schaumburg, IL, US

• Consulting services across industries, Payments and Health Insurance
• Design and implement Pegasystems PRPC solutions including frameworks CPM, and CPMHC
• Lead on-site and remote development teams to deliver solutions
• Report to senior management on project progress and present design solutions to team
• Provide solutions using ‘Thought Leadership’ to clients to improve business process requirements and advise technological solutions.
• Working with business partners in defining and supporting future capabilities for CRM customer servicing tools to improve the customer experience and retention

Cambridge, MA, US

• Assist project manager in project planning PRPC deliverables via the SmartBPM methodology
• Provide thought leadership to the client in improving workflow by articulating business processes and clearing gaps in business requirements
• Participated in DCO sessions to capture requirements, atomic use cases and determine other artefacts required for an Application Profile.
• Configuring PRPC in adhering to Pega’s ‘Situational Layer Cake’ for a solution to be applied across regions
• Coaching clients and team members on implementing PRPC best practices
• Setup and run the Application Accelerator to jump-start the development work.

HK

• Working in a consulting role to client Bank of China International (BOCI)
• Communicate with clients and team members in Cantonese to capture business requirements and discuss system design
• Integrate Spring framework to provide integrated solutions for system components
• Analyse, design and develop a Static Data domain model in capturing financial data
• Develop a service interface for the Static Data model for systems integration
• Wrote Java Persistence Query Language (JPQL) statements using JPA technology to store financial data in a MySQL database

Canberra, Australian Capital Territory, AU

• Working in a consulting role to Government client: IP Australia.
• Integrated B2B EJB components (using J2EE distributed computing concepts) into IP Australia's SOA to file electronic Patents
• Design XML message structures to conform to World Intellectual Property Organisation (WIPO) Standards for electronic National Phase Entry transmissions
• Converted XML data structures using XSL-FO stylesheets to generate financial invoices, statements and receipts in PDF format.
• Develop and maintain On-Line Payment system using J2EE design patterns via an EJB 2.1 interface
• Built integration channel to ANZ eGate's credit card service to accept Visa, MasterCard and Bankcard details from the On-Line Payment system

Canberra, ACT, AU

• Assisted in developing new business strategies in implementing a data flow application called electronic Activity Statements (eAS) using Interface Standards, Web Services, XML and XBRL technology
• Analysed and modelled Activity Statement forms into a reusable UML logical model for system data transfer purposes, which later translated to an XML physical model (for WSDL, SOAP, XBRL)
• Assisted in the development of the XBRL Taxonomy standard
• Represent the ATO in international and domestic conferences on Standards and XML