John Cheng Email & Phone Number

• Overseeing Branch operations including P&L, HR Management, Vehicle Inventory and Logistics Management, Vendor and Customer Relations.• Maintaining existing and developing new customers.• Initiating and implementing regional expansion plan.• Striving for Personal and Professional growth, and • Achieved sustainable profitability. Having FUN!!

• Maintained existing and developed new accounts for vehicle lease, rental, and sales in all industries to satisfy strategic growth plans. • Conducted data analysis for customers; and identified and captured mutual business opportunities. • Drafted, reviewed, and implemented business proposals and agreements.

Vancouver, Canada Area

• Analyzed data and developed business strategies and recommendations to change projectso Mapped current and future state processeso Carried out gap analysis, KPI development, and business continuity reporto Obtained and applied LEAN on future-state processes

Vancouver, Canada Area

• Oversaw the development and implementation of short- and long-term strategic Marketing Initiativeso New media campaigns measured 200% increase in Facebook likes and more than 10,000 views on new video on Youtube over 3 monthso Analyzed Sales Department customer base and captured new opportunities with 30% conversion rate o Reviewed (multi-cultural) media plan on a weekly basis and adjusted tactics and frequencies according to retail performances • Oversaw HR operations to assist the organizational plano Implemented HRIS program to improve efficiency (equivalent of 1 FTE) for the department o Increased oversea qualified hires by 200%o Led employee-based committees to provide bottom-up communications o Increased employee counts by 30% while lowered turnover rate by 2%

Vancouver, Canada Area

• Started and built the new company o Identified and quantified market demand for the new ventureo Facility renovation and asset expenditures at 98% budgeto Ensured the new entity had healthy cash flow and P&Lo Identified, managed and met stakeholders’ expectations

Vancouver, Canada Area

• Developed and maintained BMW’s continuous improvement program and systemo Led cross-functional teams to institutionalize ideas and built foundation for changeo Institutionalized new ideas from employees o Developed and re-engineered over 173 internal processes in all departmentso Expanded the number of employees by 115% while setting up the new HR Department and systems to manage employees’ expectations

Mba, Leadership And Organizational Change

Bachelor Of Commerce (Bcom), Entrepreneurial Management

Business Administration Diploma