• Manage daily operations of Etsy and TikTok stores, including content publishing and brand promotion.• Develop and execute social media marketing strategies to increase exposure and sales, using tools like Google Analytics and TikTok Analytics.• Create engaging visual and written content using tools such as Canva and Adobe Creative Suite.Analyze social media data to optimize marketing activities, content strategies, increase conversion rates.

•Develop new customers and promote products through visits and communication.Build trusting relationships, understand customer needs, and provide tailored solutions. •Follow up on orders and provide after-sales service to ensure satisfaction. •Analyze market trends and competitors, providing feedback and sales reports.

• Worked with marketing team to plan and execute event strategies for GUCCI 'Gathering Party', CELINE Summer21 Preview, DIOR Premium Jewelry Tasting Banquet, COSMO 2020 Fashion Pageant.• Exceeded customer expectations by achieving 2000 visitors/day in JLC 'The Sound Maker' event.• Successfully managed multiple B2B events which helped promote company values and reputation.

• Managed 3 exhibition stands and supervised 50+ field personnel in 2020 China Int’l Import Expo.• Coordinated and trained 45 event staff for 3rd World Scientists Forum Conference with 1000+ attendance.• Promoted 7 ALDI stores via opening day and advertising events resulting in 1500+ new memberships/day.• Supervised on-site event setup and 20 event staff for Heineken Silver Star Mission S Program.

• Worked with business clients to support exhibition stands at ChinaJoy’s digital entertainment exhibition.• Managed onsite event personnel at Shanghai Auto Show for BMW, BENZ, Toyota.• Coordinated with foreign bands and onsite staff to ensured event details are accurate and successful.

• Supported needs of other FENDI branches to ensure the integrity of distribution and sales.• Provided after-sales customer service, oversaw product quality and increased customers satisfaction.

• Researched each NIKE product in depth to understand product characteristics and competitive advantage.• Guided customer shopping, understood their needs and recommended products to meet their needs.