• Directs the daily operations of hospitals and clinics. • Involved with Texas Employment Commission hearings, employee grievances and disciplinary issues.• Continuously reviews job duties of all staff members to insure peak efficiency and productivity. Develops departmental goals and objectives, and establishes and implements policies and procedures for departmental operations.• Leads the development, design, implementation and administration of facility policies, programs and initiatives within the Hospital. Ensures that expectations and directives of Corporate CHS Human Resources are completed.• Reviews exit interviews and assesses information collected to improve retention at facilities. Reviews new hire process timely from background checks, initial competences, and employment screenings with completion of required forms through orientation. Monitors required paperwork including Personnel Action Forms, corporate forms and legal forms required to support payroll transactions.• Administers benefit programs by assisting employees (as well as physicians) in benefit enrollment, selection and utilization (i.e. flexible benefits, workers compensation, FMLA, 401k, unemployment compensation, vacation, sick, etc.) to comply with legal and policy guidelines.• Coordinates employee events and information, provides services for employees through the HR department. Holds annual events for employee recognition.• Maintains and positively impacts employee turnover per goals of CHS and facility. Coordinates employee satisfaction survey and responds to employee concerns throughout the year to improve retention.• Researches, proposes and maintains a successful wage and salary/compensation program within corporate guidelines while meeting the needs of the hospital, employees and market conditions in geographical area.

• Independently evaluated and identified local hospital needs and proactively designed, implemented, and executed effective strategies in conjunction with other local leaders to meet and/or exceed the business plan. Continuously influenced and elevated all aspects of the Select Medical Way. This was demonstrated by the hospital's HR data with respect to compliance, recruitment, retention, and employee satisfaction. • Drove Talent Acquisition for the facility and assigned region to ensure that hospitals were securing top talent through strategic planning, effective recruitment, and right fit selection. Responsible for ensuring there was high quality selection. Responsible for designing a positive candidate and onboarding experience in order to create a competitive advantage in securing and retaining top talent. Responsible for maintaining accurate position control that met evolving business needs. This included being strategic with FTE mix, looking forward and adjusting for seasonality of census (up or down), and staying in tune with market changes that may have impacted ADC or acuity.• Responsible for developing real time retention plans and executing on key strategies and best practices to increase employee engagement and build positive culture in the workplace. Required to analyze and interpret turnover trends, exit interviews and other data to create strategies to improve employee experience and increase retention. • Supported the compensation program and maintained hospital wage and salary records to ensure that hospital was able to recruit and retain top talent. Worked with hospital CEO, Regional Leadership and the Compensation Department to adjust local scales as needed in order to remain competitive in the market. Ensured timely completion of the annual compensation review process as outlined by the compensation department assisting assigned locations as needed.

Administration of the human resource management operations for clients (Financial Services, Healthcare and IT), by developing clear policies and procedures and collaborating with internal leadership and external partners.Employed a strategic approach to improve employee satisfaction and engagement by reviewing the performance management model, benefits, and employee incentives.Designed professional development programs for managers utilizing senior mentors.Managed and lead the recruiting process to determine current staffing needs, developed talent acquisition plans, and managed the hiring process.Creation of an analyzation tool to decrease workers’ compensation cases; decreased organization liability; strengthened diversity recruiting, hiring, and promoting procedures; strengthened benefits and compensation programs; developed and enforced compliance rules and regulations; and ensured effective internal communication.

Planned, managed, and coordinated the human capital strategies and HR processes of a surgical hospital to effectively meet, support and enhance business objectives. Developed interactive training programs to increase organizational learning. Implemented procedures for assessing company policy and procedures and recommended plan revisions as needs changed. Served as strategic partner, employee sponsor or advocate, and a change mentor. Developed staffing criteria for all open positions including compensation to enhance the company’s abilities to meet objectives, attract, and retain skilled, diverse, and effective workforce. Provided counsel to senior management on appropriate resolution of employee relation issues and procedures for interviewing, hiring, terminations, promotions, performance reviews and harassment issues.

Handled employee administration and assisted in labor relations; provided support during arbitrations and grievance hearings. As manager of benefit enrollment, disseminated information to employees on health, welfare, and other company offered benefits. Responsible for HR record keeping, headcount (750 total employees comprised of 600 hourly and 150 salaried employees), organizational charts, and AAP Tracking and Reporting. Processed all requests for retirement, leaves of absence, return from leaves, and other payroll related requests.Set and executed labor relations strategies to support the long-term business needs.Successfully implemented new HR processes and procedures.Served as Manager of communication team for digital display. Displays were used to significantly improve communications between managers and employees.Three (3) direct reports including support for time and attendance, payroll and safety specifically.