Kevin Chen Email & Phone Number

New York, United States

NY

• Identify areas of improvement within operations to enable team metrics and to better support store needs
• Image, maintain, and audit store use devices to ensure the employee experience and customer journey is protected
• Utilized SAP systems to track and research and report product movements and report discrepancies, to maintain inventory accuracy

• First point of contact for all online inquiries to provide effective and efficient services/ information
• Used CRM systems to engage, manage, and follow up with customer relationships
• Inputted data into company database and drafted emails to send out to current, past, and potential clients

• Compared properties with similar properties that had recently sold to determine competitive market prices
• Promoted sales of properties through advertisements, open houses, multiple listing services, and other platforms
• Generated lists of properties that are compatible with buyers’ needs and budgets throughout the process

• Coordinated home viewing appointments with prospective buyers, to advise them on suitability and value
• Negotiated and communicated deals to ensure clients would receive the best offer available
• Remained in constant contact with potential clients through calls, emails, and SMS, to improve and create leads

• Worked on multiple projects simultaneously for entertainment groups such as Blue Man Group, Theaters, etc.
• Maintained a clean and organized warehouse to provide efficient operations
• Listed out items and supplies needed in order to guarantee accuracy

• Executed and set up computers and projectors for over 100 classrooms whenever needed
• Performed building’s hardware maintenance for every event
• Trained new employees to allow for high quality service and safety for students/ staff

• Sorted and organized packages to be delivered to the correct rooms in a timely manner
• Conducted and delivered informative feedback to managers weekly
• Received and sent calls to different departments to follow up and place orders on supplies needed