• Responsible for the marketing needs for two campuses in the Dallas-Fort Worth area and one campus in Flagstaff, Arizona.• Collaborate with clients to develop new, creative, and effective marketing campaigns.• Monitor and manage each campus’s church website and Facebook page to ensure information and images featured are current and correct.• Responsible for outside vendor sourcing and ordering products for events as needed.• Create purchase orders and provide follow-through to ensure clients receive requested items.

• Daily production of assorted made from scratch baked goods including scones, muffins, turnovers, cookies, cupcakes, and cakes.

• Assisted corporate retirees with finding appropriate healthcare coverage and Medicare supplements to suit their individual needs.• Managed client calls effectively and efficiently in a complex, fast-paced and challenging call center environment.• Defused volatile client situations calmly and courteously.

• Assisted the Buyer in identifying, executing and communicating long-term and seasonal merchandise strategies for the stores and website. • Maintained positive and effective working relationships with relevant suppliers which allowed us to introduce new products to the customer. • Collaborated with the Marketing Team in planning and executing key events via multiple channels including print, web, and email to achieve increased product awareness. • Monitored and analyzed sales records and consumer purchasing trends and made recommendations to team members.• Assisted with the development and training of new Trainees throughout various phases of the Merchandise Training Program.

• Contributed to teams' sales performance by providing analytical allocation and forecasting services. • Performed pre-season, in-season, and post-season analysis to uncover opportunities and risks and made recommendations for changes to effectively reach goals. • Allocated basic and fashion merchandise at the store and SKU level to ensure that the right merchandise was at the optimal amount in all stores.

• Trained in the three key areas of the Merchandising team: Buying, Planning, and Analytics. • Worked closely with the Buyer, Planner, and Allocator to learn roles and responsibilities. • Exhibited communication skills and knowledge from training by giving three in depth presentations to the team as well as top executives within the company. • Gained insight into store environment processes by working in-store and visiting the local logistic center and merchandise testing lab facility.

• Prepared sales reports and distributed to team members. • Performed Assistant Buyer tasks as needed including class changes, markdowns, and repricing. • Assisted in purchase order creation. • Learned about merchandise and negotiating skills by attending vendor meetings.