Planning and tracking sprints, ensuring schedule, quality, and deadline compliance.Participating in team ceremonies, assisting in development and continuous improvement.Creating and refining user stories, acceptance criteria, and strategic backlog.Managing the backlog and communicating with stakeholders, maintaining alignment with the product vision.Supporting the PM in roadmap creation and project budget management.Validating solutions, ensuring value delivery, and continuous improvement of the agile methodology.Monitoring product performance and making strategic decisions based on results.

Acting as the organization's focal point for the transformation/improvement/innovation of standards and processes;Responsible for improving cross-functional business and support processes as drivers of cultural transformation and cost optimization, with a medium and long-term perspective;Monitoring and critically analyzing process variables and performance indicators;Identification, analysis, and treatment of process vulnerabilities and deviations;Process optimization, identification, and management of improvement projects with and without investments;Conducting benchmarking research and using the results of available tools to reduce process bottlenecks;Developing conceptual investment projects and overseeing their execution with a focus on simple (technically/economically viable) solutions;Evaluation and proposal of process indicator goals;Proposing improvements in the area's processes and defining implementation strategies with key leaders;Development and management of Key Performance Indicators (KPIs);Validation and monitoring of schedules, scope, deadlines, and action plans for each project;Responsible for the development of projects and processes in the company's three plants (Usimeca RJ, Wastec, and Usimeca MX)

Responsible for the development of the E-commerce project;Definition and management of Key Performance Indicators (KPIs);Monitoring processes related to commercial operations, design, logistics, finance, after-sales, and technology;Analysis of sales and performance KPIs;Validation and monitoring of schedules, scope, deadlines, and action plans for each project;Coordination of platform actions and its tools, relationship program, data management, and search software (e.g., Google Analytics, Google Adwords, and Google Search Console);Responsible for the integration of payment gateways and logistics;Monitoring and guidance in the integration of ERP Bytec with the Simplo7 platform;Coordination of integrated marketing actions across different online channels;Monitoring and coordinating developments in alignment with the IT team;Proposing improvements in the area's processes and defining implementation strategies with key leaders.

Responsible for the management tool (GreenMile) across all units between RJ and ES;Management of the evaluation and usage scores of the tool;Process mapping;Providing service for demands received from all units;Proposing improvements in internal processes according to received demands;Control of statistical indicators (quantitative and qualitative);Preparation of monthly management reports.

Responsible for cost control in the Depot (fuel, working hours, inventory management);Management of evaluation and billing notes for Handling, Truck, MnR, and Storage activities for major players such as Maersk Line, Hapag Lloyd, Cosco Shipping Lines, Hamburg Süd, Hyundai Merchant Marine, ONE (Ocean Network Express), CMA CGM, CBMM, and MRS Logística.Preparation and implementation of Key Performance Indicators (KPIs) guiding the optimization of operational processes at the terminal.VSM mapping and process flow development;Direct reporting to management and the general board of operations directors.

Certified Ombudsman by the Brazilian Association of Ombudsmen - ABO Nacional. Structured the company's ombudsman to function as a strategic point in the organization, consistently providing excellent customer service.

Customer service role, focusing on quality control of the internal accreditation process and through partners, providing information to involved areas to enhance their operations.

Analysis of item stock; Communication with the dealership for external services; Responsible for guiding an outsourced company specialized in chassis preparation (vehicle routing, necessary materials, directing the company's invoices to the finance department); Support and supervision of the department for production failure analysis.

Responsible for monitoring service providers. Analysis of item stock.