Chenxiao Zhao Email & Phone Number

Sherman Oaks, Los Angeles, California, United States

• Analyze the Data: extract, analyze, and present data using Google Big Query. • Clarify Targets: track metrics, visualize data in Looker Studio, develop and fix formulas, identify data sources, and spot inconsistencies.• Process Maintenance: fix flowcharts, change processes, create or modify automation on the Confluence Page, brief team members, and develop guides.• Develop the Flow: implement ideas and ensure results are trackable.• Marketing Operations: handle tasks related to Jira, Atlas, and Confluence management.• Integrate Systems: facilitate connections between different systems.• Dashboard Management: prepare documentation, set up data collection, create mockups, and develop data sources.• Research: research in Salesforce, make mind maps, develop hypotheses, CJMs, and other visualizations; develop strategies for data analysis.

Los Angeles, California, United States

• Developed intuitive reports with Tableau to guide academic and business decisions.• Analyzed data on programs, courses, assessments, and admissions for 5,000+ students to enhance decision-making.• Designed an algorithm to assess student satisfaction, boosting response rates and presenting findings to key stakeholders.

Shanghai, China

• Analyzed data from 6.5 million credit card transactions, optimized an ARIMA model for seasonal predictions, and synthesized the analysis into clear, actionable recommendations.• Developed 10+ dashboard packages for internal client use, leveraging behavioral analysis to identify and target the optimal audience.• Utilized A/B testing to identify and integrate significant factors into the risk management model for daily monitoring.

Shanghai, China

• Developed a comprehensive mathematical model for a Cloud Service price calculator, enabling comparisons of AWS products across 18 countries and 25 Available Zones based on file sizes and reading frequencies.• Collaborated with cross-functional team specialists to drive development initiatives and identify potential partners.• Created and delivered presentation dashboards for Graviton2 at the AWS Greater China Region Summit in Shanghai.

Master Of Science, Analytics

Bachelor Of Arts

Minor in Business Studies