Chenyu Miao Email & Phone Number

United States

• Analyzing transaction data, including pay-ins, pay-outs, and credit movements, to detect replicate fraudulent transactionpatterns of money movement among customer CLABEs, focusing on Anti-Money Laundering (AML) detection• Conducting data exploration and visualization using Redshift, QuickSight, and Neptune graph algorithms to identify highrisk accounts and propose mitigation strategies• Collaborating with data analytics teams to leverage AWS Neptune for building graph-based models aimed at identifyingpatterns of fraudulent activities and money laundering within customer transactions• Presenting data-driven insights and findings to key stakeholders, providing actionable recommendations to strengthen fraudprevention measures

Riverside, California, United States

• Conducted AB testing for Cozii's launching platform, identifying pain points and providing recommendations to improve features and functionality to optimize user experience and conversion rates.• Developed an affiliate and referral program strategy for partnering with new affiliates and incentivizing renters and landlords.• Created and implemented a comprehensive Social Media Content Strategy, using video, images, and graphs, achieving significant improvements in brand and online presence.

California, United States

• Conducted mobile application background management by managing the backend users of the social community. Actively participated in creating creative posts and interacting through comments and likes to provide quality content and maintain community engagement of 80%. • Filtered and created overviews of interesting events in LA, SF, and SD by organizing important information such as event time, content, and process. Explored official websites to provide customers with distinct and appealing event summaries.• Suggested reasonable business strategies for system development upgrades and customer service promotion by monitoring and analyzing user needs. Analyzed data from Google Big Query, focusing on event page hits and user dwell time. Improved user experience metrics, resulting in a 5% increase in average dwell time

Master Of Science In Business Analytics, Marketing

Bachelor'S Degree, Applied Mathematics