Customer Service Manager
Current
Nov 2023 - Present
AeroLeads people directory · profile
Chere C. Email & Phone Number
Customer Service Manager
at
Tenold Transportation LTD
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Manager
Location
Chilliwack, British Columbia, Canada
Company size
Who is Chere C.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Chere C. is listed as Customer Service Manager at Tenold Transportation LTD, a with 67 employees, based in Chilliwack, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Chere C..
Chere C. previously worked as Customer Service Supervisor BC Region at Oldcastle Apg Canada West and Customer Service Supervisor- Richmond BC at Oldcastle Apg Canada West. Chere C. holds Bachelor'S Degree, Design And Applied Arts from Ryerson University.
Company email context
Email format at Tenold Transportation LTD
This section adds company-level context without repeating Chere C.'s masked contact details.
Tenold Transportation LTD
Review company-level records connected to Chere C. before choosing the right outreach path.
Profile bio
About Chere C.
• Engaged in the total Customer Experience across all channels• Building Customer Journeys and measuring the entire experience from CSAT to NPS• Strong team-building and mentoring skills• Love bringing out the best in a team and working to a common goal• Respect, Integrity, Open Mindedness & Loyalty are the pillars I believe in professionally & personally.
Current workplace
Chere C.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Tenold Transportation Ltd
9 roles
Chere C. work experience
A career timeline built from the work history available for this profile.
Customer Service Supervisor Bc Region
- Responsible for 3 BC sites: Richmond, Delta and Abbotsford- Work closely with the Sales team on open orders, commercial jobs, back orders and escalations.- Daily reporting - Coaching on performance and improving KPIs
May 2023 - Nov 2023
Customer Service Supervisor- Richmond Bc
Nov 2019 - May 2023
Director Of Customer Experience
Responsibilities included (but not limited to): - Team coaching & development - Customer journey and life cycles - Assisted onboarding customers and employees - Drafting customer service policies/procedures/best practices - Setting KPI's, monitoring call and ticket quality of all front facing teams- Project management - Develop a CSAT program for the CSR team to maintain - Holding the entire company accountable for maintaining culture and company values- Social media monitoring and response - Corporate Responsibility initiative with 2 charities: SOS Childrens Village & Variety the Childrens Charity.
Feb 2017 - Aug 2019
Customer Service Manager, Residential
Increased monthly residential sales through team building and training, onboarding techniques and revising policies & procedures. Ensured strong customer service practices were in place to retain new clients.
May 2016 - Feb 2017
System And Database Administrator
Contract for 2 maternity leaves. Maintained monthly dues and other fees associated with over 100 businesses union members within the Hospitality industry. Performed EA duties for the Secretary Treasurer and managed the unions EAP program.
Jan 2014 - Apr 2016
Client Care Manager
Capilano Pet Hospital
Clinic was sold/closed. Managed a front line team of 10-15. Responsible for all hospital supply ordering and inventory, including medications and surgical supplies. Pre/post surgery counseling to pet owners as well as grief assistance in the event of euthanasia. Highly skilled in nutrition counseling for canine & feline.
Aug 2009 - Nov 2013
Finance Administrator
Chargebacks, fraud, A/R, overseeing team of 4. Won 85% of chargebacks, monthly invoicing and receiving.
Sep 2004 - Jul 2009
Customer Care Team Manager
KPI's, mentoring, team of 12+, escalated calls, coaching, team building
Aug 2002 - Sep 2004
Team & coworkers
Colleagues at Tenold Transportation LTD
Other employees you can reach at tenold.com. View company contacts for 67 employees →
JW
Jill Wells
Colleague at Tenold Transportation LtdCanada
View →
CD
Colin Donaldson
Colleague at Tenold Transportation LtdChilliwack, British Columbia, Canada
View →
CC
Chase Chambers
Colleague at Tenold Transportation LtdVancouver, British Columbia, Canada
View →
TH
Trent Hewitt
Colleague at Tenold Transportation LtdEdmonton, Alberta, Canada
View →
ON
Omid Namaki
Colleague at Tenold Transportation LtdVancouver, British Columbia, Canada
View →
BT
Brady Taylor
Colleague at Tenold Transportation LtdLangley, British Columbia, Canada
View →
AS
Agathe Soucie
Colleague at Tenold Transportation LtdPrescott, Ontario, Canada
View →
WH
William Harrison
Colleague at Tenold Transportation LtdGreater Winnipeg Metropolitan Area, Canada
View →
IS
Inderjeet Singh
Colleague at Tenold Transportation LtdAbbotsford, British Columbia, Canada
View →
RS
Rebecca Stephens
Colleague at Tenold Transportation LtdSurrey, British Columbia, Canada
View →
Jill Wells
Colleague at Tenold Transportation LtdCanada
View →
CD
Colin Donaldson
Colleague at Tenold Transportation LtdChilliwack, British Columbia, Canada
View →
CC
Chase Chambers
Colleague at Tenold Transportation LtdVancouver, British Columbia, Canada
View →
TH
Trent Hewitt
Colleague at Tenold Transportation LtdEdmonton, Alberta, Canada
View →
ON
Omid Namaki
Colleague at Tenold Transportation LtdVancouver, British Columbia, Canada
View →
BT
Brady Taylor
Colleague at Tenold Transportation LtdLangley, British Columbia, Canada
View →
AS
Agathe Soucie
Colleague at Tenold Transportation LtdPrescott, Ontario, Canada
View →
WH
William Harrison
Colleague at Tenold Transportation LtdGreater Winnipeg Metropolitan Area, Canada
View →
IS
Inderjeet Singh
Colleague at Tenold Transportation LtdAbbotsford, British Columbia, Canada
View →
RS
Rebecca Stephens
Colleague at Tenold Transportation LtdSurrey, British Columbia, Canada
View →
3 education records
Chere C. education
Bachelor'S Degree, Design And Applied Arts
Diploma, Creative Writing
Diploma, Veterinary/Animal Health Technology/Technician And Veterinary Assistant
FAQ
Frequently asked questions about Chere C.
Quick answers generated from the profile data available on this page.
What company does Chere C. work for?
Chere C. works for Tenold Transportation LTD.
What is Chere C.'s role at Tenold Transportation LTD?
Chere C. is listed as Customer Service Manager at Tenold Transportation LTD.
Where is Chere C. based?
Chere C. is based in Chilliwack, British Columbia, Canada while working with Tenold Transportation LTD.
What companies has Chere C. worked for?
Chere C. has worked for Tenold Transportation Ltd, Oldcastle Apg Canada West, Uniserve Communications Corporation, Unite Here, and Capilano Pet Hospital.
Who are Chere C.'s colleagues at Tenold Transportation LTD?
Chere C.'s colleagues at Tenold Transportation LTD include Jill Wells, Colin Donaldson, Chase Chambers, Trent Hewitt, and Omid Namaki.
How can I contact Chere C.?
You can use AeroLeads to view verified contact signals for Chere C. at Tenold Transportation LTD, including work email, phone, and LinkedIn data when available.
What schools did Chere C. attend?
Chere C. holds Bachelor'S Degree, Design And Applied Arts from Ryerson University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Chere C. you were looking for.
View similar profiles