*Oversee stores operations*Design strategy and set goals for growth*Employee Incentive Programs*Maintain budgets and optimize expenses*Set policies and processes*Ensure employees work productively and develop professionally*Oversee recruitment and training of new employees*Evaluate and improve operations and financial performance*Direct the employee assessment process*Ensure staff follows health and safety regulations*Provide solutions to store issuesStock room/Storage room lay-out planning, organization, bin locating*Prep, facilitates and assist on annual company inventory *Promotions/Reward Programs*Computer maintenance, upgrades, new system uploads (Windows), device/hardware installation*Documentations, Sales reporting*Microsoft Excel/Word/Power point/Outlook proficient*Oversee/Head of Departments of the stores*Point of Sale (POS) Star / Cam Commerce Solutions/Celerant proficient

*Manages the busiest and most profitable location of the company*Develop techniques to better achieve customer satisfaction and repeat/multiple business*Port of Seattle Badging Authorized Signer, SIDA Badge, with airport business related escorting ability*Ensures sales goals are achieved and exceeded*Takes care of customer inquiries, special orders, repairs and effectively handles customer complaints *Staff Screening/Hiring/ Badging/Training/Task Delegation/Supervision/Motivation*Bi-weekly payroll processing and reporting using SQL/CAM Office Star/Celerant*Vast knowledge of thousands of SKU/UPC, Vendor list for both existing and discontinued merchandise*Provides product demonstration and informative paraphernalia for internal and external customers*Company Culture and Policy Implementation*Opening procedure/Peak hours/ Closing procedure*Attends and represents location on both company-wide and Port of Seattle meetings* Inventory monitoring, cycle counting, overseeing best/worst seller, prospective merchandise* Stock room/Storage room lay-out planning, organization, bin locating*Store to store transfers, Receiving, RTA, Min/Max balancing, EOD, QOH/QIT accuracy*Prep, facilitates and assist on annual company inventory *Visual Merchandising/Promotions/Reward Programs/Marketing *Computer maintenance, upgrades, new system uploads (Windows), device/hardware installation*Documentations, Sales reporting, Bank Deposits/Change Request*Microsoft Excel/Word/Power point/Outlook proficient*Oversee/Head of the Jewelry Department of the store*Point of Sale (POS) Star / Cam Commerce Solutions/Celerant proficient

*Implementation of warehouse standards and procedures.*Quality assurance and product testing*Supervision of line packing department*Documentation and quality control packets*Quality control and standard implementation*Supervised orders for companies such as America's First and Costco

*In-charge of store marketing related tasks*Party booking,organizing,hostingBulk Order contract accomplishment*Store Promos and Customer Rewards Program*Customer Surveys and Competitors Check *Store Merchandising and Advertising*External sales calls and TelemarketingCustomer Relations. *Was part of a GOLD STANDARD Awardee *Individually recognized for great leadership and exceptional performance.

*Effective Sales Training/ Bulk Order Booking/*In-Store Promotions/Party Planning and Hosting *Trained to effectively and successfully generate JPLS sales for the busy holiday season.*Was appointed to train and lead the sales team which exceeded the projected JPLS sales calls goal and in-store sales goals simultaneously under constant pressure and high-standardizedsales platform.*Recognized with numerous accolades and recommendations for leadership and exemplary performance by both higher management and corporate.