Leading the Early Careers function in network design.Building Early Career & re-skill technical programmes across Cloud, Networking, CCaaS• Aligning CS&Ds early career programmes with strategic goals and objectives. Working closely with stakeholders to integrate programme outcomes into the strategic roadmap for future growth. • Build capability and performance improvement in the Early Career population to extend their organisational knowledge through a range of projects, role rotations, experiential learning and nurturing relationships with LM and Mentor • Identify demand for and the management and implementation of apprenticeship opportunities, training provider management, and management of the apprentice Levy account/ equivalent funding stream• Lead on the management of apprenticeships and Early Careers technologists.• Understand future technology skilled requirements and assemble rotations and skill based learning around the technology roadmap

Supporting young Carers achieve their educational potential throughMentoring/coachingAccessing and guiding towards the provision of financial support for specific items (such as for extra coaching, course or tuition fees, important pieces of equipment)Building and guiding though support plan to achieve positive life and educational outcomes

• Led & developed team of professional recruiters and sourcers hiring for corporate professional roles, PMs, Data scientists, reducing agency spend by 70%• Coached professionals across several units, early careers & talent programmes to build career goals & be interview ready• Facilitated (& designed) Interview & CV Skills workshops across five hundred plus people in HR community, talent programmes and wider open offering• Led on My Career programme, designing reskills, creating career opportunities, building capability, built Career Jump-Start programme• Owned and deployed creative recruitment marketing campaigns & EVP generating 70% uplift on applications - directly targeting underrepresented groups• Performed data analysis and utilized insights to support units in making talent decision build or acquire decisions• Managed complex client and stakeholder relationships within large matrix structure - Consumer Unit is 20,000 people - acquisition & management to achieve business outcomes• Worked across internal reskilling & future development programmes, graduates, apprentices, internships - attraction, engagement, strategy & assessment centres

• Designed and delivered annual learning, upskill, performance and talent plans across two thousand professionals to align with business strategic goals• Programme manager for all skills development, talent programmes & projects across SoHo, SME, Product & Business Ops, delivering thousands of hours of training & development, across professional skills, technical skills and soft skills• Delivered Winning Conversations across two thousand salespeople (different areas/multiple levels) improving capability and sales• Consulted with vendor, undertook diagnostics, built a brand-new programme the vendor now sells to other companies• Analysed skills and performance gaps, leveraging BT wide solutions and external vendors to drive performance improvements• Delivered & facilitated learning content to large audiences• Partnered with Senior HR to deliver high profile innovative project, ‘Sales Lab' in Snowhill (people moves, skill sets, systems, vendors, multi-faceted programme with MD engagement)• Built Sales Academy, aligning with external competency framework, integrating external partners to deliver (BMS, Consalia)• Led calibration work-shops with stakeholders and external vendors, defining current capability and building professional talent pathways from CLF- CLC• Consultancy advice to senior stakeholders, HR, and operational managers, sharing skills analysis and recommending current and future skill interventions• Led on the build of on-boarding and learning pathways for all new sales starters/graduates - across SoHo, SME, Mid-Market & BT Local Businesses• Defined and delivered Mid-Market product, skill and capability programme, improving the performance of 150 Account Managers and directors

LSP for : TSO • Primary learning contact for assigned technologies, building and maintaining long term collaborative and sustainable relationships with the key Stakeholders and business units.• Design and delivery of learning solutions - leading the development, implementation, review, refresh and on-going maintenance of content to enable continuous professional development in the Technical Professions. E-learning, MOOCs, creative thought leadership. Gamification.• Working alongside the Technical Faculty to ensure consistency and equivalence of learning solutions, career pathways and other professional frameworks as appropriate to the learning outcomes of the business• Works with managers and learning and development leaders to understand unit requirements and create and deliver learning programmes that help to address specific skill requirements. • Works with subject matter experts and partners within the learning solutions team to design new learning interventions and keep our content fresh. This will involve the potential creation and leveraging of formal certification programmes such as ALP’s, but will also go further to encompass the 70/20/10 model by including peer based learning (learning through others) and experiential learning (on the job development)• Research innovation in learning and deliver leading-edge solutions using BTs collaboration and social media platforms.• Continuously building on and improving knowledge of specified Professions by understanding evolving technologies industry wide and contributing/highlighting material for consumption to support Continuous Professional Development

Lead a team of 30 trainers situated across multiple-sites, coaching them to deliver excellent training and bringing learning to life. Owned and developed talent and and succession planning strategy. Designed and delivered a programme to upskill the organisation in remote delivery, ensuring qualified trainers delivering effective training remotely - reduction in T&S and increased volume in training deploymentManaging the creative design with focus on e_learning, blended learning, gamification, micro-learning. Interested in creativity and innovation.

Multi-site, all across the UK - locations which meant 6000+ staff. Managed and deployed projects off-site in India

Working in a transformational programme delivering change activity - driving the change agenda across pan Openreach units.Interviewed for Service Delivery.

Resource Specialist - skill matching candidates into roles. Interviewing (trained interviewer - can interview to Director level). CV sifting. Mobilised projects with resource. On-boarded candidates.