Cheri Dunn

Cheri Dunn Email and Phone Number

Computer World Services (CWS)
Cheri Dunn's Location
Columbus, Ohio, United States, United States
Cheri Dunn's Contact Details

Cheri Dunn personal email

n/a

Cheri Dunn phone numbers

About Cheri Dunn

Cheri Dunn is a Computer World Services (CWS).

Cheri Dunn's Current Company Details

Computer World Services (CWS)
Cheri Dunn Work Experience Details
  • Computer World Services Corp. (Cws)
    Telecommunications Subject Matter Expert Ii - Contractor
    Computer World Services Corp. (Cws) Jun 2019 - Apr 2022
    Washington, Dc, Us
    Facilitate and chair investigations into major/critical incidents for Defense Logistics Agency’s hosted enterprise business systems. Communicate impact, severity, and urgency of incident to Defense Information Systems Agency and Defense Logistics Agency stakeholders.Identify scope of incident to focus and prioritize efforts keeping a solution-oriented mindset.Lead multiple teams within Defense Information Systems Agency and Defense Logistics Agency through major/critical incident evaluation to resolution.Collaborate with stakeholders until reaching root cause of major/critical incidents.Implement initial development of project plans, defining objectives, technologies, systems, and specifications.Evaluate the impact of changes resulting from projects using the change management process.Manage stakeholder expectations across multiple projects.
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  • General Dynamics Information Technology/Csra, Inc
    Erp Analyst – Contractor
    General Dynamics Information Technology/Csra, Inc Oct 2016 - Jun 2019
    Provide Defense Logistics Agency support with any request to escalate a major/critical incident.Maintain weekly management reports for incidents including resolution and root cause.Train new System Integration and Delivery Team members on change management, release management, incident management and problem management.Administer multiple projects for new builds, upgrades, and technical refreshes for the Defense Logistics Agency. Conduct weekly meetings to facilitate project progress review and assign actionable tasks for follow-up.Ensure effective oversight of interdependencies with other projects, evaluating their impact and ensuring seamless coordination.
  • Accenture Federal Services
    Systems Administrator
    Accenture Federal Services Apr 2013 - Sep 2016
    Arlington, Va, Us
    Systematically analyze and monitor patterns of recurring incidents to identify emerging trends.Coordinate collaborative incident leadership calls to address major/critical issues in the production environment.Generate and maintain comprehensive weekly management reports on incidents, documenting their resolution and root cause analysis.Efficiently reduce the backlog of outstanding security updates for the Defense Logistics Agency.Create, evaluate, and update processes and procedures used by the System Integration Delivery team using ITIL best practices.Develop robust processes and procedures for effective management of major/critical incidents.Organized and coordinated engaging team events as part of the Corporate Morale Initiative.
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  • American Electric Power
    System Administrator
    American Electric Power Apr 2004 - Jun 2012
    Columbus, Oh, Us
    Accountable for managing hardware, software applications, servers, and network data communication.Performed system and network monitoring utilizing Compaq Insight Manager, Hp OpenView, IP Monitor, and other customized monitoring applications.Initiate and update standardized procedures to ensure consistency in handling of incidents in a 24/7 environment.Perform comprehensive monitoring, management, and maintenance of over 2,000 systems across a multi-state enterprise environment.Oversee user access to servers and server areas, ensuring both software and physical access controls.Manage the assignment and maintenance of enterprise IP addresses using QIP.Facilitate coordination with vendors to ensure timely server repairs, adhering to specified time requirements.
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  • Hewlett Packard Enterprise
    System Administrator – Data Center
    Hewlett Packard Enterprise May 2000 - Apr 2003
    Houston, Texas, Us
    Collaborate as a valuable member of a team dedicated to establishing a new hosting facility.Develop and deliver the necessary processes and procedures to enable a highly functional hosting facility for the team.Effectively coordinate and execute onsite training initiatives.Perform installation and maintenance of hosting customers’ servers, encompassing new equipment deployments and upgrades to existing hardware and software.Conducted thorough evaluation and approval of detailed designs power requirements, space allocation, and rack assignments for installations within the hosting facility.
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  • Computer Science Corporation
    System Analyst
    Computer Science Corporation Jun 1995 - Apr 2000
    Contribute as a key team member tasked with implementing the replacement of AUTODIN with the Defense Messaging System.Conduct comprehensive testing and acceptance of the Defense Message System across the global network of the U.S. Armed Forces.Efficiently diagnose and resolve network connectivity issues within the infrastructure of the Defense Messaging System.Conduct data analysis, evaluate traffic volume, and assess service speed to enhance overall performance.Proactively monitor and diligently main the infrastructure of the Defense Messaging System.
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  • Computer Sciences Corporation (Csc)
    Central Regional Installation Coordinator
    Computer Sciences Corporation (Csc) Oct 1994 - Jun 1995
    Effectively coordinate installation requirements across multiple internal departments within the U.S. Treasury Department.Thoroughly review detailed design packages to identify potential interruptions or required downtime for installations.Facilitate secure coordination of technician entry for the installation of data communication equipment across the Central Region of the United States.Collaborate closely with the Lead Engineer to proactively identify and address installation irregularities prior to implementation.
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Cheri Dunn Skills

Disaster Recovery Sharepoint Active Directory Troubleshooting System Administration Visio Windows Server Group Policy Bmc Remedy Vulnerability Management Enterprise Architecture Vmware Esx Business Objects Hardware Solaris

Cheri Dunn Education Details

  • Devry University
    Devry University
    Computer Systems Networking And Telecommunications
  • Devry University
    Devry University
    General

Frequently Asked Questions about Cheri Dunn

What is Cheri Dunn's role at the current company?

Cheri Dunn's current role is Computer World Services (CWS).

What is Cheri Dunn's email address?

Cheri Dunn's email address is cd****@****aep.com

What is Cheri Dunn's direct phone number?

Cheri Dunn's direct phone number is (563)-242*****

What schools did Cheri Dunn attend?

Cheri Dunn attended Devry University, Devry University.

What skills is Cheri Dunn known for?

Cheri Dunn has skills like Disaster Recovery, Sharepoint, Active Directory, Troubleshooting, System Administration, Visio, Windows Server, Group Policy, Bmc Remedy, Vulnerability Management, Enterprise Architecture, Vmware Esx.

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