Cheri Warnick Email & Phone Number

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Assisted clients with their employee benefit administration systems, with specialization on the Benefitfocus platform. I worked with the client from the beginning of the implementation process through the day-to-day usage of the platform. Submitted RFP’s, evaluating received quotes and getting the information presentation ready. Worked closely with carrier contacts, new and current clients, as well as employees as needed.• New business implementations for 22 clients of benefit administration platforms• Configured customized website communication portal for employees of clients• Instrumental in acquiring new clients through demo of benefits administration portal• Actively coordinated with our sales team, clients, and vendors during annual open enrollment• Day-to-Day servicing contact for the clients• Worked across several sales teams within the office both internally as well as client facing• Conducted in-depth contract comparisons between various insurance companies for specific benefits• Conducted enrollment meetings as well as training sessions• Assisted client with claims, enrollment and billing issues• Selected to handle the office benefits for company employees

Indian Land, Sc

Responsible for the annual review for benefit selection as well as employee benefit assistance• Marketing of the benefits each year and presented finding to the VP of Legal and the President of the company• Implemented several wellness programs and fairs• Enrollment meeting in a group setting or personal setting with emphasis on which plans were best for each employee• Designed employee benefit communication documents and employee incentive programs• Developed extensive worksheet to calculate imputed income for w-2 reporting• Tasked with completion of FMLA documentation, 5500 wrap documents, etc.

Charlotte, North Carolina Area

Responsible for ensuring that all group client customer service needs were met, including presenting our capabilities • Dedicated Account Manager for 100+ client size groups• Department Manager training/assisting co-workers that handled the 2-50 group segment and the 51-99 group segment• Conducted employee benefit enrollment meetings• Direct contact with insurance carrier contacts both in the local office as well as their home office• Selected to handle to all of the upgraded technology hardware and software enhancements in corroboration with home office