Cheri Warnick Email & Phone Number

Charlotte, North Carolina Area

Charlotte, North Carolina Area

• Assisted clients with their employee benefit administration systems, with specialization on the Benefitfocus platform. I worked with the client from the beginning of the implementation process through the day-to-day.
• New business implementations for 22 clients of benefit administration platforms
• Configured customized website communication portal for employees of clients
• Instrumental in acquiring new clients through demo of benefits administration portal
• Actively coordinated with our sales team, clients, and vendors during annual open enrollment
• Day-to-Day servicing contact for the clients

Indian Land, SC

• Responsible for the annual review for benefit selection as well as employee benefit assistance
• Marketing of the benefits each year and presented finding to the VP of Legal and the President of the company
• Implemented several wellness programs and fairs
• Enrollment meeting in a group setting or personal setting with emphasis on which plans were best for each employee
• Designed employee benefit communication documents and employee incentive programs
• Developed extensive worksheet to calculate imputed income for w-2 reporting

Charlotte, North Carolina Area

• Responsible for ensuring that all group client customer service needs were met, including presenting our capabilities
• Dedicated Account Manager for 100+ client size groups
• Department Manager training/assisting co-workers that handled the 2-50 group segment and the 51-99 group segment
• Conducted employee benefit enrollment meetings
• Direct contact with insurance carrier contacts both in the local office as well as their home office
• Selected to handle to all of the upgraded technology hardware and software enhancements in corroboration with home office