Acucote, part of Fedrigoni Self Adhesives is committed to developing innovative, high value packaging solutions to support the growth and profitability initiatives of its customers. Manufacturing pressure-sensitive products for single-press operations to large international corporations, Acucote provides stock inventory programs and custom capabilities that offer a diverse selection of adhesives, facestocks, and silicone release systems. With 160 employees, a US-based sales force, and distribution centers in North Carolina, Pennsylvania, Ohio, Texas, and California, Acucote works with its customers to achieve solutions to the most difficult labeling challenges. Innovation, customization, and customer-involved product development is our core business.

KP Corporation helps companies accomplish more with our print and electronic communication programs. Our solutions combine the latest online technology with numerous capabilities in the marketing, document management, and product supply chains. Our value is to provide ways to work smarter and lower costs. Supporting critical links in the direct marketing supply chain for over 90 years, KP Corporation delivers integrated print, direct mail, fulfillment, point of sale, database management, marketing response management, and Omni-channel marketing services. We also specialize in robust client data security processes, infrastructure and systems. ISO 9001, ISO 27001, ISO 14001 certified, GMP Compliant

• Provide exceptional customer service and account management to key accounts • Establish and build relationships with clients, successfully grow accounts annually and meet or exceed sales goals within sales team• Primary liaison between sales team, client, prepress, and production departments• Evaluate press artwork files from client and graphic designers and submit to prepress • Work consultatively to recommend innovative print and finishing solutions, specializing in wine & spirits industry labels• Quote new projects, process orders, analyze and assign print, and production process to be used • Monitor jobs through production to ensure client due dates are met and any issues are resolved• Host press checks with clients, meet with clients and sales team on various projects and reviews• Work with marketing to set up and work various trade shows for wine industry

• Communicated with customers via email, phone, and chat to address various issues with online orders• Processed payments and RMAS, and resolve any product or billing issues• Assisted Fraud Analyst in reviewing orders on hold, gathered and verified required customer information and identified and reported fraudulent orders

• Assisted in the creation, management and operation of award winning luxury international tours • Provided exceptional customer service to high-end clientele • Worked with sales team, product managers, and international suppliers to arrange tour accommodations, meals, tours, hotel upgrades and accommodate special requests • Assisted Marketing Department in managing client mailing database, preparing and sending brochures and other direct mailings-Specialized in Europe & South America Regions

Assisted in managing the budget and GL for several assigned construction projects. Including managing subcontracts, AP and financial reports for each account. Worked closely with project managers and vendors for each project to ensure financial management and profitability.