Cherie Williams Email & Phone Number

Atlanta, Georgia, United States

Plan, organize, and direct the work of a team; and provide expert advice to senior leadership affecting broad aspects of the office's programs and projects to align with day-to-day operations. Perform the full range of supervisory responsibilities including hiring and selections, performance management, awards and recognition, discipline, and identifying training and development needs.• Prepare documents on existing and proposed projects, communicate with senior leaders; and make decisions consistent with broad policy• Provide administrative and technical supervision on the following portfolios to ensure appropriate administrative support, full budget utilization and adequate human capital resources: human resource management, performance management, and the administrative topics to include training, travel, logistics management• Ensure accountability and internal controls for assigned programs and develop program goals for high-impact programs and priorities to include policy direction, contracts management, program assessment, and regulatory compliance• Establish performance metrics and KPI’s to monitor performance and drive continuous improvement. Analyze data to identify trends, develop insights, and make data-driven decisions• Ensure technical, administrative, and programmatic functions are executed following contract requirements• Establish and monitor detailed workflows and resourcing plans, set deadlines, assign responsibilities, resolve conflicts, and manage progress• Review, approve, and report project resources time allocation and correlating invoice processing• Foresee a project's obstacles, risks, and constraints and effectively plan around them• Working with our administrative support team to implement our space management plan, including providing consistent updates to leadership and troubleshooting onboarding/space concerns• Collaborate with the Budget/ Finance Director and other senior staff to develop long and short-term strategic plans

Greater Atlanta Area

Greater Atlanta Area

Managed the assigned projects under approved plans and regulations; collected project execution data; utilized automated systems to input and retrieve pertinent program information for assigned projects; maintained effective working relationships with internal and external customers as a point-of-contact for assigned projects.• Oversaw and directed all program-related activities including policy, budget, training, contracts, program assessments, and regulatory compliance; provided advice, guidance, and direction to senior leadership• Provided oversight and management to overall contract operations often involving multiple projects/tasks and groups of personnel at multiple locations• Maintained and managed relationships with senior-level management within the client organization.• Ensured quality standards and work performance on all task orders and projects; planned, organized, and oversaw work efforts; assigned resources; managed personnel; and monitored overall project and contract performance• Directed and conducted facilitation and related decision support services for agencies, working groups, and teams• Utilized standard project management practices and methodology to reliably produce expected contract outcomes• Developed and monitored key performance metrics to measure staff performance and operations functions• Regularly evaluated business processes, procedures, and systems and makes recommendations for improvement• Participated in business development for recently acquired contracts• Participated in quality improvement projects and led efforts in continuous improvement• Monitored workloads of the group and re-assigns tasks appropriately• Collaborated with other managers and departments to develop, maintain, and update policies, procedures, and training materials• Oversee the work of staff including administrative assistants and other support personnel• Responsible for meeting payroll schedule requirements so that payroll is distributed on time

Greater New Orleans Area

Managed and directed programs and operations. Transformed an underperforming program to better meet program requirements, goals, and objectives. Reorganized and streamlined the program process. Established standard operating procedures, performance, and improvement goals to measure success.• Developed and executed strategic initiatives to optimize collections operations, enhance performance, and achieve departmental goals• Provided strong leadership and guidance to the collections team, fostering a culture of accountability, collaboration, and excellence• Collaborated closely with cross-functional teams, including risk management, legal, finance, and customer service, to drive alignment and achieve shared objectives• Oversaw daily operations across all departments to ensure efficiency, quality, service, and cost-effective management of resources• Developed and implemented operational strategies and objectives to ensure the organization meets its goals• Drove the development and implementation of key performance goals for each department• Led the development and negotiation of contracts with suppliers and stakeholders• Ensured all operations comply with legal and regulatory requirements• Implemented strategies to promote team member adherence to company regulations and performance goals• Reviewed financial statements, sales reports, and other performance data to measure productivity, goal achievement, and to determine areas needing cost reduction and program improvement• Facilitated and collaborated with staff members, conducted appropriate analysis of current state, and proposed desired functional core competencies, services, and products to better serve associate managers, staffs, and other offices

Doctor Of Law - Jd, Law

Bachelor'S Degree, History/Political Science