- Provide comprehensive administrative support to the owners, managing correspondence on their behalf, including letters, emails, phone calls, and personal communications.- Manage and liaise between the owner and their personal property development portfolio of 15 + properties, handling enquiries and overseeing coordination.- Oversee the coordination and prioritization of meetings for the owner, ensuring seamless calendar management. - Organise key events according to the marketing calendar - Serve as the key liaison between the owner and their personal and business contacts to ensure smooth communication and follow-up on daily matters.- Evaluate incoming enquiries directed to the owner, determine the best course of action, and facilitate effective decision-making and delegation.- Management of the operation of the working office environment and facilities

- Complex diary management across the national team - Preparation and coordination for materials for meetings, including board presentations and documents- Attending meetings, taking minutes, and following up on action items- Draft, proofread and edit correspondence, reports and presentations on behalf of the leadership team.- Managing a team of 7 as the BDM TL- Delivering CQ and growth sales strategies- Project management including liaising with stakeholders, contractors and customers for existing maintenance and new renovations - Event management and staff celebrations - Recruitment and onboarding of new staff- Travel coordination both domestic and internationally- Guiding and overseeing development of the creative side of the marketing mix across all customer touchpoints EG Values video, client testimonials, promotional items, product catalogue, print materials and EDMs

- Provide support to Marketing Manager with booking activity for campaigns and collaborating with graphic design team.- Provide administration support to General Manager of Sales and Leasing.- Enquiry recording and distribution to the Sales and Leasing team of up to 15 consultant’s nation wide.- Communicate with and manage reception overflow - Monthly reporting on budgets, reporting on campaign results and sales / enquiry analysis.- Management and maintenance of internet listings across multiple real estate and referral websites. - Liaising with Business Managers and Portfolio Managers.- Data base and CRM management.- Accurate record keeping of invoices + analysis with wins and losses for each company. - Assist in the event and marketing coordination of new building developments. - Social media platforms and company websites - Tenant networking events and functions

- Assist with the delivery of the marketing and communications plan and ensuring marketing initiatives are delivered in a professional manner.- Conduct market research and coordinate reports, newsletters and social media.- Manage and maintain the Legrand CRM including facilitating targeted email campaigns and providing reports.- Manage the Company website including content, ensuring it is always up to date with relevant information and the interface is user friendly and visually engaging. - Travel to key tradeshows to support marketing efforts.- Plan, implement and follow-up all marketing events and internal conferences.- Coordinate event logistics, publicity, advertising and collateral material design, production and distribution.- Source, negotiate and make arrangements with venues for impromptu events.- Provide professional and confidential administrative support to the Directors, including diary and meeting management, travel coordination and administrative tasks - Control office supplies and equipment and maintaining company documentation templates.

- Key holder responsibility to open and close store. - Recruiting and selecting staff. - Staff training, development, coaching and supervision. - Acting as key escalation point for any store issues, conflict resolution and customer complaints. - Consistently meeting daily sales targets, continually working towards increasing budget and meeting goals. - Maintaining an awareness of all aspects of store operations, theft prevention, OH&S and general store presentation. - Delivering the highest standards of customer service, and instilling this commitment in store staff. - Merchandising duties including front of store visuals as well as throughout the shop - Delivering customer service in large-scale events such as V.I.P nights and Boxing day sales