Cherif Bah Email & Phone Number

Dallas, Texas, United States

• Transformed underperforming Dallas operations servicing 15 states by 65% through executive leadership and grew it into a mega-operation within 6 6months through consolidation.• Successfully shut down a 25-year-old Netflix operation in Dallas within 12 months and coordinated employee transitions.• Increased operational margin to 70%, generated $200M (approx.) profit through cost-saving measures, reduced labor costs by 65%, and minimized customer complaints and scrap rates.• Established a direct liaison with the USPS, leading to a 50% reduction in product loss and achieving over 99% on-time delivery rates nationwide.• Maintained a safety record of 9+ years with zero workplace accidents by championing a safety culture.• Implemented a barcode & Oracle-integrated inventory control system at the Dallas facility to manage $70M + DVD inventory.

• Managed multi-regional operations across 11 states (New England, Minnesota, Wisconsin, Illinois, Ohio, Kentucky, etc.).• Drove operational excellence across 65 US locations by providing on-site support, training, and SOP implementation and streamlined shutdowns and consolidations for improved continuity.• Managed a high-value daily inventory portfolio exceeding $5M in DVDs, reduced inventory shrink level from 15 % to 2.5%, and achieved 99.97% forecast accuracy compared to actual demand.• Revitalized the struggling Kentucky hub in 3 months and achieved the "Most Improved Distribution Center" award by restructuring staff roles and navigating leadership changes.• Consolidated the New York operation into New Jersey, managing layoffs, transitions, inventory transfer, and facility overhaul without service disruptions.• Oversaw the successful closure and consolidation of operations in Flushing, NY, Gaithersburg, MD, and Portland, ME, ensuring zero impact on service quality during transitions.

• Promoted to Assistant Manager at the Minneapolis hub by navigating the hub through a leadership transition.• Modernized the company's technical infrastructure, from manual to automated, by integrating advanced systems.• Managed sensitive employee downsizing process with minimal disruption and maintained high staff morale throughout the transition.• Managed a team of 100+ employees and drove employee retention rates to 90% through implementing agile methodologies, coaching, skill-based training, and reward program implementation.• Headed multifaceted operational transformation that yielded significant results, including boosted workplace efficiency, increased supply chain reliability, and optimized inventory processes, • Implemented inventory control strategies for automated equipment components, resulting in a 10 % reduction in shortages and 100% supply availability.• Efficiently managed operations during an unexpected week-long shutdown. Coordinated staff and resources to expedite processing over 1.5 million backlogged orders upon restart.