Cherif Bah Email & Phone Number

Dallas, Texas, United States

• Transformed underperforming Dallas operations servicing 15 states by 65% through executive leadership and grew it into a mega-operation within 6 6months through consolidation.
• Successfully shut down a 25-year-old Netflix operation in Dallas within 12 months and coordinated employee transitions.
• Increased operational margin to 70%, generated $200M (approx.) profit through cost-saving measures, reduced labor costs by 65%, and minimized customer complaints and scrap rates.
• Established a direct liaison with the USPS, leading to a 50% reduction in product loss and achieving over 99% on-time delivery rates nationwide.
• Maintained a safety record of 9+ years with zero workplace accidents by championing a safety culture.
• Implemented a barcode & Oracle-integrated inventory control system at the Dallas facility to manage $70M + DVD inventory.

• Managed multi-regional operations across 11 states (New England, Minnesota, Wisconsin, Illinois, Ohio, Kentucky, etc.).
• Drove operational excellence across 65 US locations by providing on-site support, training, and SOP implementation and streamlined shutdowns and consolidations for improved continuity.
• Managed a high-value daily inventory portfolio exceeding $5M in DVDs, reduced inventory shrink level from 15 % to 2.5%, and achieved 99.97% forecast accuracy compared to actual demand.
• Revitalized the struggling Kentucky hub in 3 months and achieved the "Most Improved Distribution Center" award by restructuring staff roles and navigating leadership changes.
• Consolidated the New York operation into New Jersey, managing layoffs, transitions, inventory transfer, and facility overhaul without service disruptions.
• Oversaw the successful closure and consolidation of operations in Flushing, NY, Gaithersburg, MD, and Portland, ME, ensuring zero impact on service quality during transitions.

• Promoted to Assistant Manager at the Minneapolis hub by navigating the hub through a leadership transition.
• Modernized the company's technical infrastructure, from manual to automated, by integrating advanced systems.
• Managed sensitive employee downsizing process with minimal disruption and maintained high staff morale throughout the transition.
• Managed a team of 100+ employees and drove employee retention rates to 90% through implementing agile methodologies, coaching, skill-based training, and reward program implementation.
• Headed multifaceted operational transformation that yielded significant results, including boosted workplace efficiency, increased supply chain reliability, and optimized inventory processes,
• Implemented inventory control strategies for automated equipment components, resulting in a 10 % reduction in shortages and 100% supply availability.