Cheril Nathaniel, Ma Org Comm Email & Phone Number

United States

United States

United States

Manage and coordinate onboarding for over 28 private wound care clinics in three states (Louisiana, Mississippi, and Tennessee). Provides professional-level support to ensure operational effectiveness for various functions in the HR department with a particular focus on new hire onboarding, 30/60/90 days of hire, and new hire training.

United States

Bogalusa, Louisiana, United States

Work in content management to identify training needs by evaluating current training materials against current scripting to ensure accuracy and consistency of deliverables in training and production.

Greater New Orleans Area

Responsible for supervising a team of seven to sixteen call center instructors. Responsible for administration of training to all employees of the call center. Review and update training materials and standard operating procedures as practices and processes evolve. Manage the training of all contact center new hires. Continuous development and coaching of training team. Assist with prioritizing, creating, integrating and publishing training materials for supervisors and customer service representatives. Manage and deliver ongoing feedback with the training team to drive continuous improvement. Responsible for recruiting, selecting, interviewing and hiring instructors for the training department.

United States

Greater New Orleans Area

Washington Parish, La

Guided the learning process toward achievement of curriculum goals and implemented personal learning plans for students. Worked as substitute teacher while pursuing bachelor's degree full time at Southeastern Louisiana University.

Greater New Orleans Area

Attended meetings, seminars, and programs to further knowledge on new products and services. Set-up presentations with business owners and employees to explain benefits of companies’ products. Learned new facilitation and technical skills in developing new accounts. Calculated premiums and established payment methods. Analyzed insurance program and suggested additions or changes. Conferred with clients to obtain and provide information when claims were 2 made on a policy. Customized insurance programs to suit the employees needs for small to midsized businesses. Implemented marketing campaigns to obtain business accounts. Monitored insurance claims to ensure equitable settlement for both the client and the insurer. Performed administrative tasks. Networked with other businesses and special events to generate a lists of prospective clients.

Bogalusa, La

First point of contact for inventory related questions/answers for school board members and staff. Planned, assigned, coordinated and reviewed the work of school personnel. Provided direction to personnel on proper inventory procedures and materials management processes, including reconciliation of cycle counts and annual physical inventory. Ensured all tasks and duties were performed by fellow team members. Provided recommendations to improve processes. Oversaw team members to follow established company policies, procedures or other guidelines as they related to assigned area. Enforced system, policies, and procedures. Prepared daily, weekly and monthly performance reports related to cycle count activities. Presented reports to school board members during monthly meetings. Resolved inventory discrepancies.

Madisonville, La

Planned and directed day-to-day store operations. Developed strategies to improve customer service, drive store sales, increase profitability and marketing programs that increased sales and grew existing customer base. Maintained high store standards and conditions and fostered a positive environment.Ensures customer needs were met, complaints were resolved and service was quick and efficient. Ensured all products and displays were merchandised effectively to maximize sales and profitability. Forecasted staffing needs and developed a recruiting strategy to provide optimal staffing in all areas.

Master Of Arts - Ma, Organizational Communication, General, B

Bachelor Of Arts - Ba, Mass Communication/Media Studies