Cherin Kim Email & Phone Number

Seoul, Kr

Billing Team

Greater Los Angeles Area

Coordinated and assisted in restructuring order and payment processes of FashionGo, a B2B fashion marketplace● Evaluated current order and payment processes and created cross-functional flowcharts to enhance concept visualization among design, development, sales, and marketing teams● Researched to benchmark competitive marketplaces to set To-Be model and communicated with strategy and planning team to develop improvements in all of the company's marketplace channels● Documented… Show more Coordinated and assisted in restructuring order and payment processes of FashionGo, a B2B fashion marketplace● Evaluated current order and payment processes and created cross-functional flowcharts to enhance concept visualization among design, development, sales, and marketing teams● Researched to benchmark competitive marketplaces to set To-Be model and communicated with strategy and planning team to develop improvements in all of the company's marketplace channels● Documented specifications for all renewed processes and illustrated wireframes for To-Be process models to present among all teams in FashionGo department Show less

Greater Los Angeles Area

● Analyzed and created new features and systems for 4 products● Tested and analyzed newly developed features in our business products, whether the data were correct, and if the information was carried through correctly● Documented and troubleshoot errors in Jira among planning and development team to come up with improvements● Created documents for newly proposed features and trained sales and other internal teams ● Discussed contents with strategic planning analyst and edited… Show more ● Analyzed and created new features and systems for 4 products● Tested and analyzed newly developed features in our business products, whether the data were correct, and if the information was carried through correctly● Documented and troubleshoot errors in Jira among planning and development team to come up with improvements● Created documents for newly proposed features and trained sales and other internal teams ● Discussed contents with strategic planning analyst and edited them to display for business sites and banners● Analyzed user flow diagram to grasp business system flow● Interviewed and analyzed the user flow of the warehouse picking ticket process and of the production project management at a designated vendor site to create 2 new systems● Discussed and documented detailed features and sections that need to be considered in optimizing user experience for new systems● Tested and documented issues that arose among designers and developers, and communicated with different teams to carry out the project Show less

Greater San Diego Area

● Performed detail-oriented data entry into organization’s system and internet searches to manage high volume of data in a fast-paced and deadline-driven environment.● Communicated with carriers and agency to assist and confirm with valid and accurate information

La Jolla, Ca

● Scheduled and instructed subjects for the experiments, assisting with data entry, filing, copying the necessities in preparation for the research● Prepare and apply EEG recording on subjects

La Jolla, Ca

● Assessed Ralphs Self-Checkout machine design and inspected what factors lead to frustrations by observing and conducting user interviews● Analyzed field observations and interview data of users interaction with interfaces and layout● Learned to view not only the products but surroundings in designer’s aspects, trying to critique and work for improvements

La Jolla, Ca

● Researched about 14th Street Promenade, and how the new proposal will affect residential and community environment● Conducted field observation at San Diego Downtown, and interviewed a few of the stakeholders to get deeper knowledge and insights to the problem● Converged on the research data to create personas and storyboards, asking feedback from stakeholders, businesses, and residents at East Village● Designed a digital prototype of marketing campaign and sketched out… Show more ● Researched about 14th Street Promenade, and how the new proposal will affect residential and community environment● Conducted field observation at San Diego Downtown, and interviewed a few of the stakeholders to get deeper knowledge and insights to the problem● Converged on the research data to create personas and storyboards, asking feedback from stakeholders, businesses, and residents at East Village● Designed a digital prototype of marketing campaign and sketched out interactive part of the campaign that addresses the problem with Photoshop and InDesign● Arranged poster to showcase our research process and marketing campaign solutions to jurors Show less

La Jolla, Ca

● Researched problems with parking spaces and inconveniences that follow at UCSD and analyzed interviews and observation data to find users’ needs.● Analyzed competing companies to present exceeding features, and designed both paper and digital prototypes by using InVision, Photoshop, and Illustrator● Tested the application made with Invision with target users to obtain their feedback, and further evaluated data results to iteratively hone down to final version of application

La Jolla, Ca

● Observed, interviewed, and surveyed various groups of people to find systematic problems with museum engagement and narrowed down data to offer possible solutions for prototype iterations● Designed paper prototypes of workbook by using Photoshop, and Illustrator, and tested several versions to users at Museum of Photographic Arts to gain data and feedback● Analyzed and discussed with team members thoroughly to propose final children-friendly activity … Show more ● Observed, interviewed, and surveyed various groups of people to find systematic problems with museum engagement and narrowed down data to offer possible solutions for prototype iterations● Designed paper prototypes of workbook by using Photoshop, and Illustrator, and tested several versions to users at Museum of Photographic Arts to gain data and feedback● Analyzed and discussed with team members thoroughly to propose final children-friendly activity package that could be implemented in Museum of Photographic Arts Show less

La Jolla, Ca

● Scheduled and instructed subjects for the experiments, assisting with data entry, filing, copying the necessities in preparation for the research● Analyzed data collection using R Studio and Excel software

Seoul, South Korea

● Monitored the human-centered device of neurofeedback and observed how it is used for clients’ uses● Assembled therapy settings according to each client’s particular needs and arranged therapists’ office and filed the clients’ information● Observed differences in each clients’ in their behaviors, speech, and interactions and assisted during client’s screenings and sessions● Fulfilled the study with the director of the institute and worked with therapists in closely manner