Results driven leader with 19+ years diverse Fortune 100 management experience, including operations, customer service and sales. Proactive in identifying and developing solutions for process inefficiencies and cost containment. Analytical and critical decision making to manage projects from concept to implementation and solve complex operational problems. Goal-oriented management process to address shifting priorities in a fast-paced environment. Accountable for maximizing profitability and service excellence. Expertise in motivating and training personnel. I believe in people, love to mentor and coach, and love to see people grow and succeed.