Cheri Schultz Email & Phone Number

1. Leads small to medium projects or distinct phases of larger projects, from analysis through implementation. 2. Develops/implements changes to bank business operations by: defining and prioritizing project activities, directing meetings; identifying operational impacts; preparing task outlines and user requirements; clarifying and documenting processes, policies and procedures.3. Performs business analysis and work process improvement activities, including research, best practice identification, flow chart development, etc. Assists in preparing for project training and training materials for new or revised operations.4. Ensures that changes in banking operations are in compliance with internal policies/procedures as well as banking regulations related to products, services and transaction activity.5. Deliver presentations to key project team members and sponsors.6. Supports company products, business and regulatory environment, operating opportunities and constraints.

Career accomplishments include: Managed the conversion of WaMu to JPMC Item Processing supporting multiple conversions simultaneously At WaMu, managed the acquisition of CCB, integrating all back office and item processing operations, including ACH operationsManaged the migration of the WaMu Exceptions, ACH and ATM departments; Installed Vector Resolve Check research and adjustment application at six WaMu locationsContributed to an EDS patent for an innovative Image Returns productManaged the operations aspect for the conversion of 14 clients from the CPCS/Vector processing platform to the AFS image solutions platformAt EDS, managed five major WaMu acquisition projects, overseeing conversion activities at all affected Item Processing sitesLed the efforts to define and document system and operational requirements to convert WaMu inbound and outbound returns processes to an image-based systemLed the largest bank proof of deposit (POD) conversion, which affected all processes at three EDS processing sites

Lead various projects including acquisitions, deconversion, billing audit.Supervised various EDS departments with staff up to 22 employees.

Managed branch operations including cash, audit and operations.