Cherise Seay Email & Phone Number

• Process payroll for 400+ employees• Set up new hires in several systems• Process and issue W-2s• Calculate vacation accrual• Double check and post timesheets• Update benefits• Reconcile accounts in the general ledger• Update records with salary changes, termination dates, title changes, and supervisor changes

Austin, Texas, United States

• Created invoices for our clients• Added vendors to QuickBooks• Processed payments• Accounts Payable/Receivable• Researched missed payments• Sent mass payments in PayPal• Assisted accountant with payroll• Input expenses and payments into QuickBooks• Reconciled accounts

Austin, Texas Area

• Provide accurate and beneficial information and resources to over 20 constituents per day, while achieving a high rate of first call resolutions• Handle all interactions with courtesy and professionalism, take ownership of inquiries to ensure constituent satisfaction, and consistently exceed Quality expectation with Advanced ratings• Train new Cancer Resource Specialists as a CRS Mentor during the interactive phase

Austin, Texas Area

• Provide technical support for Samsung cell phones and tablets• Assist in the training of new peers and subordinates• Provide end-to- end customer support until issues are resolved

Sierra Blanca, Tx

• Responsible for kitchen inventory and budgeting• Planned and executed meals for 3 personnel on a weekly basis• Trained horses daily

San Marcos, Tx

• Motivated a team of 20 sales personnel to meet or exceed call statistics• Maintain customer – company relations through superior service and communication• Coach customer service representatives from 2 branches to improve sales teams nation-wide

Wimberley, Tx

• Tasked with care of over 25 horses including feeding, grooming, medicating, and riding• Tasked with organizing tack, feed and office rooms• Teach children ages 6 to 15 riding lessons and lead trail rides

San Marcos, Tx

• Conduct cold call phone surveys• Transcribe pertinent information gained in the call to computer medium quickly and accurately• Tasked with maintaining consumer confidentiality

Wimberley, Tx

• Tasked with the responsibility of supervising the afternoon recreational time for children ages 2 to 13• Provide first aid for minor cuts• Communicate clearly with parents in regards to their child’s educational progress and behavioral concerns

Mathematics

Associate Of Arts - Aa, Business Administration And Management, General