Cherise Li Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, BC

- Learning intense product knowledge of Nespresso coffee and machines- Ensuring boutique is safe and compliant under strict Nespresso Technical Quality Management guidelines- Handling health and safety issues that may arise—for both customer and employees- Aiding in visual merchandising around boutique in order with Nespresso guidelines as well as employee.

Vancouver, Canada Area

- Use sales KPI’s to coach the team in areas where improvements can be made- Perform weekly and monthly inventory of stock to ensure maintenance of a bulletproof stock situation- Perform monthly inspections of boutique to ensure everything is up to standards and report what needs to be fixed- Aid Coffee Specialists with tasking to ensure things are done.

Vancouver, British Columbia, Canada

- Assisted customer relations centre in answering email backlog and live chat during COVID period- Troubleshoot with customers regarding their machines and milk devices- Assisted customers with order tracking and processing complimentary orders

Vancouver, British Columbia, Canada

- Schedule conference calls for public and private companies and video conferencing for different law firms/courts- Lead conference calls and provide conference call support- Create and authorize invoices for payment- Handle accounts payable duties and assist with accounts receivable

Vancouver, Canada Area

- Delivering exceptional customer service to ensure positive customer experience- Filling order forms for shipping of customer purchases- Answering phone calls regarding customer inquiries of products - Aided in training and developing new sales team associates in products and selling techniques- Organized racks and shelves to maintain store visual appeal.