Optimize internal processes across multiple functions, manage strategic initiatives, and oversee a multi-million dollar budget. Collaborate closely with senior leadership, manage vendor relationships, support DE&I initiatives and enhance business efficiency through strategic project management.

Lead process implementation, best practices design, centralized project management, Go-to-market framework, analytics capture, and marketing staff development & communication.

Managed high profile projects for Investment Banking Operations including global footprint reorganization, vendor contract renegotiation, and securities processing optimization.Coordinated multiple divisions across the globe including Technology, Legal, Compliance, Audit, HR and Facilities to ensure a synchronized approach to execution of strategy.Responsible for production of various communication materials such as strategy deck presentations, project analysis, and internal senior briefings.Partnered with Legal & Compliance to ensure vendor engagements were in line with company policy. Business management responsibilities included budgeting for Operations, creation of business cases, facilitation of new hire on-boarding, hiring of contractors for temporary engagements, adherence to internal procurement processes, management of annual bonus process, purchase order facilitation, facilities logistics coordination and overall escalation of issues as necessary.Represented Deutsche Bank at senior industry consortiums and conferences where key input was required.Participated in an internal diversity task force with the goal of identifying problem areas and suggesting solutions to senior management on a global scale.

Managed and developed relationships within Capital Markets, Strategy & Business Management teams at several Tier 1 Global Investment Banks.Served as a key central point of contact to covered clients, assisting with analysis and advising on best practices for competitive benchmarking, client targeting and performance evaluation. Specifically conducted Equity Capital Market centric data analysis to market client’s strengths across equity capital raising events including initial public offerings, follow-ons and equity-linked offerings.Single point of contact for client escalations and responsible for navigating issues internally while maintaining ownership through to resolution. Specifically partnered internally with Technical RM’s, Systems Engineers, Developers and Product Managers. Conducted regular face-to face review meetings with clients throughout the East Coast to further deepen and enhance client relationships.

Headed a team of 4 employees responsible for managing equity operations relationships for over 40 top tier clients, serving as the primary point of contact for new client requirements, business development and escalations.Created new relationships and chaired face-to-face client introductory meetings & regular review meetings across North America to present innovative service offerings, review metrics decks and take any feedback from senior client contacts.Represented Deutsche Bank at ISITC operational industry conferences.

Responsible for management of booking process, new accounts opening, compliance, trade confirmations, and maintaining relationships with existing institutional clients for international equity business.

Responsible for management of booking process, new accounts opening, compliance, trade confirmations, and maintaining relationships with existing institutional clients for international equity business.