Cherith Samson Email & Phone Number

Use this link to initiate an online notary session with mehttps://app.proof.com/easy-link?ApiKey=2egp54bhtn4aW28YhFgJd2mX

Texas, United States

United States

-Assist start-up to mid-size businesses to recognize potential areas of revenue and growth- Assist in setting up client presence in new regions/locations- Clients include: E-learning, Expense Management, Events

United States

-Set up a new branch in USA to attract local client base-Identify and position products and services to be marketed in the North American market-Customize existing sales development framework to the new terrain in North America-Build a strong pipeline of prospects to enhance revenue growth in the market-Guide interested prospects through the buying cycle-Participate in marketing campaigns to generate interest-Build key relationship to minimize churn rate-Launch and sustain customer success programs for repeat business

Bengaluru Area, India

-Create and develop a startup company Sales and Marketing strategy -Oversee the marketing and selling of EdTech Software (SaaS) and Services in the B2B space-Manage a team of sales representatives-Implement consultative selling techniques to train and develop staff -Increase product revenue-Increase installed user base-Plan & execute digital marketing campaigns to create inbound lead generation-Plan and execute marketing campaigns at HR/Security Summits and conferences-Implement customer loyalty programs achieving 90%+ YoY contract renewals-Designed and Implemented a seamless client onboarding process -Develop a superior after-sales support experience to ensure ongoing customer satisfaction-Assisted in the development of eLearning and live-webinars to boost product value and customer stickiness-Create and execute product demo for new prospects reducing the buying cycle time from 6 months to 2 months.-Migrated sales tracking from offline excel files to online ERP (Sugar CRM), which resulted stopping a 15% funnel leakage.-Implemented a 5-minute inbound-lead response time, which significantly increased prospect engagement .-Enhanced data utilization to drive product pricing and increase conversion rate.-Create and implement processes and controls to comply with local government laws-Create long-term business goals to meet organization’s objectives-Involve in all key decision-making at the organizational level-Evaluate and respond to organizational risks in a timely manner

Bangalore

-Collaborated with Talent Acquisition teams to achieve 2020 hiring goal of 25% + university -candidates -Achieved 100% of the university hiring goal in 2018, 2 years ahead of the target.-Implemented “Discover Dell” onboarding workshops to recent graduates ensuring visibility to corporate culture, leadership and products -Regularly presented to executive leadership team on status of progress, challenges and suggestions-Head representative for Dell, India at the Dell Annual Summit for University Relations at Austin, TX, 2015 & 2016

-Oversight over the execution and development of training programs in the Asia-Pacific region-Managed a team of 25 trainers overseeing 200 help desk employees (Dell Managed Services) across India, Malaysia & China. Clients included AXA, Hilton, Dignity Health, Citi Group, TUI, Komatsu.-Manage trainer schedules to meet new client onboarding and new software release training.-Successfully implemented the merger of training teams of Dell & Perot Systems, consisting of standardization of training practices, culture, and training tools.-Led implementation of “SABA cloud” Learning Management System -Designed and Implemented a 3-month Trainer Mentorship Program to create a Virtual Training Force (VTF) across 6 sites.-Reduced trainer recruitment cycle time from 2 weeks to 3 days.-Utilized “Kirkpatrick’s” model to evaluate training effectiveness at each site-Motivated and coached trainers to achieve organizational and personal professional goals.

-Design & Develop technical training content for Dell’s global support teams-Worked closely with Original Design Manufacturers (ODMs) like Foxconn and Wistron to create technology training content.

-Developed new content for consumer products like Dell Laptops, Desktops, All-in-Ones, Alienware Gaming Systems, Peripherals and Consumer software.

-Trained 300+ new employees on Dell products -Created practical application of adult learning theories to achieve exceptional results in knowledge transfer and retention. -Conducted a “train the trainer” on Dell Remote Access Tool to 200+ trainers, who trained 15K+ employees across India.-Recipient of several trainer awards for achieving best-in-class training results.

Bangalore, India

-Based on client requirements, create HVAC designs using AutoCAD for large corporate offices-Float tenders to select vendor for project implementation-Represent client at weekly project meetings-Oversee the implementation at worksite and coordinate any design changes-Provide guidelines to perform air-balance to achieve the desired workspace climate control