Cheri Pmp Email & Phone Number

Dallas, Tx, Us

◆Collaborated with principals, partners, and directors to scope training/leadership programs◆Experience delivering global, cross-functional programs to associates and senior management◆Project management for Big 4 Professional Services Firms◆Developed project charters and managed project teams up to 20 professionals◆Recruited staff for clients’ internal teams◆Coached emerging supervisors and experienced managers for leadership roles◆Interviewed leaders of professional services firm and developed DEI gap analysis report◆Administered DiSC assessments and provided individual and group consultations◆Clients included BIG 4 Professional Services, Accenture, AON Hewitt and AARP

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Dallas, Tx, Us

Menlo Park, Ca, Us

Cultivated and managed relationships with Legal Learning partners and stakeholders. Assessed legal and compliance risks for employment law, civil rights, and human rights programs. Managed curriculums and vendors to deploy eLearning via Articulate Storyline programs.

Schaumburg, Il, Us

◆Responsible for design, development, and deployment of all training in the SAP department ◆Spearheaded global eLearning initiatives◆Design/Develop web-based and instructor-led training ◆Utilize Addie model for project life cycle ◆Mentored and coached junior designers ◆Prepared cost/benefit analysis and business case to sell eLearning to leadership◆Implemented eLearning to train over 10K employees, over $3 million cost savings

Northbrook, Il, Us

-Led a team of 4 in the Data Warehouse Training Department -Responsible for design, development and deployment of all CBT and WBT-Intranet Development using Toolbook, FrontPage, Dreamweaver, HTML, JavaScript and VB Script-Mentor and coach junior designersTransitioned team from 100% classroom delivery to 80% utilizing web-based trainingInitiated team-building practices to bring together 4 individuals who were working independently

-Provided technical support and training to teachers within the district-Researched and recommended hardware and software purchases-Co-wrote documentation for technology grantsDeveloped network design for 3 schools within the districtMigrated from predominantly MAC platform to IBM compatibles

Dallas, Tx, Us

-Provide consultant services to the Illinois, Indiana and Ohio school districts -Trained teachers on proprietary and off-the-shelf packages on Netware 3.x/4.11-Diagnosed and resolved hardware/software issues-Curriculum Design and DevelopmentIncreased contract renewal rate from 88% to 103% for Chicago Public Schools

-Managed Continuing Education Department and six off-site offices -Supervised 10; -Managed $10,000/mo budget allocation for operating expenses-Designed curriculum for new courses and develop pre-existing courses-Performed System Administrator duties for LAN; set up accounts, assigned rights, maintenance and troubleshootingConsistently met budget allocations, which were tied to bonuses

-Started business and nursing programs at branch location -Hired, trained, supervised and evaluated 6 instructors-Set up computer lab: ordered equipment, configured systems-Initiated a successful retention program Developed a retention program, which resulted in a 25% improvement

-Taught beginning through advanced level courses within the programs-Designed courseware for new classes Took the initiative to be the first instructor to teach computer classes as they were being introduced in the program. Ordered hardware and software, setup computer lab and conducted train-the-trainer sessions DESIGN AND DEVELOPMENT Authored: Customer Service and You (hardcopy)Client: CHA, 1994

Bachelor Degree, Business Administration

Certificate, Advanced Technical Writing

Associate'S Degree, General Studies