• Lead projects and other significant efforts related to Business Transformation and business objectives. • Create and execute project work plans and revise planning as appropriate to meet changing business needs and requirements.• Lead day-to-day operational aspects of each project’s scope, risk and budget while ensuring all documents are current, complete and stored appropriately in Project Server.• Identify resources needed and assigns individual responsibilities.• Work closely with Strategic Execution Management’s leadership to promote effective management of resources and workloads.• Serve as a methodology advisor to business leaders.

• Attending Networking Events• Researching Industry Leaders• Tracking Industry Trends• Participating in Industry Discussions

Communicate stakeholder requirements to appropriate team members and manage all requirements accordingly.• Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback.• Coordinate and facilitate delivery of project deliverables.• Track progress and review project tasks to make certain deadlines are met appropriately. • Assess project issues and identify solutions to meet productivity, quality and customer goals. • Proactively communicate project status, issues and risk to management.• Conduct regular status meetings with all stakeholders, keeping the stakeholders’ needs and requirements continuously in view.• Work collaboratively with development of staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between stakeholders are precise. • Troubleshoot issues when the need arises and escalate appropriately as needed.• Maintain timelines and target dates in dashboards and project deliverables.

• Communicate stakeholder requirements to appropriate team members and manage all requirements accordingly.• Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback.• Coordinate and facilitate delivery of project deliverables.• Track progress and review project tasks to make certain deadlines are met appropriately. • Assess project issues and identify solutions to meet productivity, quality and customer goals. • Proactively communicate project status, issues and risk to management.• Conduct regular status meetings with all stakeholders, keeping the stakeholders’ needs and requirements continuously in view.• Work collaboratively with development of staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between stakeholders are precise. • Troubleshoot issues when the need arises and escalate appropriately as needed.• Maintain timelines and target dates in dashboards and project deliverables.

• Manage the implementation of cost savings and process improvement initiatives to assist in reaching annual savings target of $10M. • Track and report on milestones and provide status; present reports defining project progress, issues, solutions.• Lead, coach, and motivate cross-functional project team members on a proactive basis.• Act as a mediator between stakeholders and team members.• Plan and schedule project timelines; define project tasks and resource requirements.• Track project deliverables using MS Project.• Projects managed include the renewal of a telecom contract including upgrading network to a full MPLS network and adding SIP convergence to achieve international VoIP, consolidation of direct print materials to one supplier, implementation of an eligibility and BYOD program for wireless devices, and transition to new vendor for relocation services.

(MAXIMUS is a health and human services administrator for governments in the United States, United Kingdom, Canada and Australia and has annual revenues of more than $900M. Worked on the Texas project and it had revenues of over $170M in a given year.) Finance and Accounting ManagerManaged a team of three financial analysts in order to perform the budgeting, forecasting, and pricing for the Texas Eligibility Support Services government project. The scope of the project included eligibility-related activities for Medicaid, Food Stamps, TANF, Medicaid for the Elderly and People with Disabilities (MEPD), Children’s Health Insurance Program (CHIP), and Children’s Medicaid.• Developed cost proposals for new bids, extensions, and change orders. Approved extensions and change orders totaled over $145M. Original contract value increased by over 33%.• Coordinated with analysts, department heads, subcontractors, and corporate office to perform monthly, quarterly, and annual revenue forecasts.• Performed financial analysis to assess project financial performance.• Coordinated with project management staff through the change management process to assess impacts of change requests and gather financial inputs to meet contractual deliverables and price accordingly.• Interfaced with clients at Health and Human Services Commission (HHSC) for contract negotiation.

(Harcourt Assessment was a company that published and distributed educational and psychological assessment tools and therapy resources and provided educational assessment and data management services for national, state, district and local assessments. In 2008 it was merged into Pearson Assessment & Information.)Program ManagerManaged the Wyoming PAWS (Proficiency Assessments for Wyoming Students) program with respect to meetings, communications, business development and overall client satisfaction. PAWS was an online/paper hybrid exam.• Managed all aspects of custom assessment program through cross-functional team leadership including test development, test construction, IT, manufacturing, distribution, administration, scoring, analysis and reporting of assessments. Managed scheduling, budgeting, risk management, and performed financial analysis. Prepared monthly Program Reviews.• Effectively engaged and coordinated all internal and external resources, interfaces, and operations necessary to meet contractual deliverables and deadlines.• Successfully implemented the first year of online/paper hybrid testing for the PAWS program.• Partnered with clients at the Wyoming Department of Education regarding all aspects of the PAWS educational assessment program. Events included planning meetings, content reviews, scoring institutes, etc. Project ManagerCompleted projects on time and under budget using project management methodologies.• Prepared monthly Program Reviews to include budget, schedule and risk analysis. Conducted financial analysis.• Coordinated with the contracts department to ensure that contract testing programs were informed of progression of off-the-shelf projects.Program Administrator• Prepared monthly Program Reviews to include budget, schedule and risk analysis. Conducted financial analysis.• Analyzed and redesigned the process for reimbursements. This included the improvement of workflow and the introduction of a tracking system.

(A Registered Investment Adviser firm, First Command develops and delivers comprehensive financial plans to assist American families in their efforts to reduce debt, build wealth and pursue their financial goals and dreams.)Financial AdvisorConducted extensive financial analysis for clients to develop financial plans based on individual risk tolerance and long/short-term goals. Sold investment, insurance, and banking products and services. • Formal recognition included the Meritorious Achievement Award and the Outstanding Achievement Award.• Consistently exceeded established monthly revenue goals through new business development.

Gateway, Inc., is a computer hardware company based in Irvine, California, USA which develops, manufactures, supports, and markets a wide range of personal computers, computer monitors, servers, and computer accessories. It became a well-known brand in 1991 when it started shipping its computer hardware in cow-spotted boxes and for its creative advertising in Computer Shopper and other magazines. Gateway was acquired by Acer Inc. in 2007.Promoted to sales management in January 2001 after establishing an excellent record of performance as a Sales Representative. Hired, trained, and managed a team of seven Sales Representatives and functioned as General Manager in the absence of the incumbent. • Compiled and prepared sales and budget statements as well as quarterly projections.• Assisted the General Manager with the development of the annual budget, inventory, and expense controls.• Resolved escalated client issues and ensured client satisfaction.• Consistently ranked as the Top Sales Representative of the Month.