Cherlyn Thomas Email & Phone Number
@fourth.com
1 phone found area 877
LinkedIn matched
Who is Cherlyn Thomas? Overview
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Cherlyn Thomas is listed as Program Manager at Fourth, a with 466 employees, based in Alpharetta, Georgia, United States. AeroLeads shows a work email signal at fourth.com, phone signal with area code 877, and a matched LinkedIn profile for Cherlyn Thomas.
Cherlyn Thomas previously worked as Support and Quality Assurance Manager at Fourth and Senior Support Consultant at Fourth. Cherlyn Thomas holds Ms, Psychology from Walden University.
Email format at Fourth
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AeroLeads found 2 current-domain work email signals for Cherlyn Thomas. Compare company email patterns before reaching out.
About Cherlyn Thomas
Cherlyn Thomas is a Program Manager at Fourth. She possess expertise in testing, technical support, microsoft sql server, sql, leadership and 37 more skills. Colleagues describe her as "Cherlyn has saved the day more times than I can count. I've had the chance to work with her over the course of the last year as we launched new features into a number of new locations, and if it had not been for her expertise and lighting-quick replies, we would never been able to launch features into as many sites as we did. " and "Cherlyn is one the most talented individuals I have worked with. She also has an amazing temperament and personality. She will be sorely missed"
Listed skills include Testing, Technical Support, Microsoft Sql Server, Sql, and 38 others.
Cherlyn Thomas's current company
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Cherlyn Thomas work experience
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Support And Quality Assurance Manager
Senior Support Consultant
Ps Consultant (Support)/Team Leader
Lead team of ten (10) diverse L2/L3 analysts supporting multiple software solutions for the Retail industry. Manage support incidents for Enterprise, Regional, Local, and Independent accounts. Responsible for management oversight of all customer accounts and escalations within my team. Provide management oversight, prioritization, and technical support of all customer critical incidents. Provide yearly performance reviews including critical analysis of each team member. Address gaps in processes, develop new processes, document and enforce processes. Assist in identify staffing needs and candidate selection process. Identified training needs, develop training plans, and present training. Build metrics for upper management including SLA attainment, incident response time, and incident volume tracking. Provide guidance and direction for all members of our team. Ensure that team members adhere to requirements, such as 100% captured time. Driving my team to meet the SLA. Mentor new team members.
Sr. Global Support Consultant
Provided remote support for Window and Linux based systems (hardware & software). Created, managed, and supported a 24-hour customer help desk. Managed and supported several customer accounts (software applications & hardware). Volunteered to provide 24-hour technical support to my team by carrying a pager. Trained analysts and engineers in the use of software applications.Researched and troubleshooted critical problems to ensure that customer systems remained operational.U sed problem solving skills to isolate which modules (Unix, C, NT, Pearl, C++) needed modifying to resolve problems with customer systems. Served as the team Subject Matter Expert on several products (hardware & software). Led and participated in product development meetings and customer conference calls.
Software Solution Engineer
Provided remote support for Window and Linux based systems (hardware & software). Managed and supported several customer accounts (software applications & hardware). Volunteered to provide 24-hour technical support to my team by carrying a pager. Researched and troubleshooted critical problems to ensure that customer systems remained operational. Used problem solving skills to isolate which modules (Unix, C, NT, Pearl, C++) needed modifying to resolve problems with customer systems. Served as the team Subject Matter Expert on several products (hardware & software). Led and participated in customer conference calls.
Technical Support Specialist
Production Control Administrator
Colleagues at Fourth
Other employees you can reach at fourth.com. View company contacts for 466 employees →
Simon Montalvo
Colleague at FourthMacclesfield, England, United Kingdom
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AM
Alexander Manolov
Colleague at FourthPlovdiv, Bulgaria
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JH
Jule Holzberg
Colleague at FourthLondon, England, United Kingdom
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SE
Susannah Edgley
Colleague at FourthDudley, England, United Kingdom
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JK
John Kivel
Colleague at FourthMacclesfield, England, United Kingdom
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JW
Jack Worsley
Colleague at FourthMacclesfield, England, United Kingdom
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YZ
Yoanna Zheleva
Colleague at FourthBulgaria
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ND
Nadezhda Dzhupanova
Colleague at FourthSofia, Sofia City, Bulgaria
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NM
Nikolay Milushev
Colleague at FourthBulgaria
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AJ
Adil Javed
Colleague at FourthUnited Arab Emirates
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Cherlyn Thomas education
Ms, Psychology
Bs, Computer
Frequently asked questions about Cherlyn Thomas
Quick answers generated from the profile data available on this page.
What company does Cherlyn Thomas work for?
Cherlyn Thomas works for Fourth.
What is Cherlyn Thomas's role at Fourth?
Cherlyn Thomas is listed as Program Manager at Fourth.
What is Cherlyn Thomas's email address?
AeroLeads has found 2 work email signals at @fourth.com for Cherlyn Thomas at Fourth.
What is Cherlyn Thomas's phone number?
AeroLeads has found 1 phone signal(s) with area code 877 for Cherlyn Thomas at Fourth.
Where is Cherlyn Thomas based?
Cherlyn Thomas is based in Alpharetta, Georgia, United States while working with Fourth.
What companies has Cherlyn Thomas worked for?
Cherlyn Thomas has worked for Fourth, Ncr Corporation, and Delta Air Lines.
Who are Cherlyn Thomas's colleagues at Fourth?
Cherlyn Thomas's colleagues at Fourth include Simon Montalvo, Alexander Manolov, Jule Holzberg, Susannah Edgley, and John Kivel.
How can I contact Cherlyn Thomas?
You can use AeroLeads to view verified contact signals for Cherlyn Thomas at Fourth, including work email, phone, and LinkedIn data when available.
What schools did Cherlyn Thomas attend?
Cherlyn Thomas holds Ms, Psychology from Walden University.
What skills is Cherlyn Thomas known for?
Cherlyn Thomas is listed with skills including Testing, Technical Support, Microsoft Sql Server, Sql, Leadership, Software Project Management, Business Process, and Integration.
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