Teaching Food Technology, with Hospitality and Catering, and Food Preparation and Nutrition at KS4.

I have a strong customer service background with a history of working within many different environments ranging from call centres to fast food management. I also have a wealth of knowledge when it comes to the internet and an interest in blogging.I write for my own blogs as well as writing content for other blogs and partaking in the odd guest post on other people's blogs.I am a regular mystery shopper, which more often than not is done online rather than in person; something I am also happy to take part in.In addition to this, I have also taken on freelance work such as audio transcription and additional research tasks for set projects.I have previously worked for the UK's largest text answer service (63336) where I research a wide variety of topics which involved me having to reply with clear and interesting answers for the customers within a given amount of time.I also spent some time working for Netmums, the UK's largest parenting site, managing local business listings which included researching whether or not they were still operating and editing their listing where needed.I am confident using a variety of programs including Microsoft Office and Open Office, with the ability to learn new skills rather quickly.

Nutritional content writer for MyVitamins and MyProtein with occasional content for other business areas.

Looking into pre-school nursery meals and whether they meet dietary and portion requirements for the children they're being served to.Contacting schools to become participants. Speaking with catering suppliers regarding meals and recipes. Analysing supplied recipes. Retrieving meal samples for analysis. Breaking down a meal into individual food components to weight - eg. removing batter from fish fingers to weigh the fish content. Recording meal details onto specific excel documents.

A range of roles within the university, including Course Ambassador working open days and events. I’ve also featured in the City Guide produced by the university.

Running the Sheffield Hallam Food and Nutrition Society. Chairing meetings, planning inclusive events for the students of Sheffield Hallam University, reaching out to organise collaborations with industry-specific companies and general day-to-day admin for the society.

Managing the social media accounts for the Food, Nutrition and Hospitality departments.

Answering text-based questions for customers who use the 63336 services. Skills included knowledge of social media, researching, working within a specific time frame and general customer service skills.

Updating and removing business, group and club listings for the local boards on Netmums.com

General household duties; food preparation, finance control, budgeting, and housekeeping

Nine months maternity cover. Cash handling, petty cash management, administrative tasks, basic use of SAGE, and general office duties.

Three months maternity cover. Meeting the physical, emotional, and developmental needs of children from birth to five years old. Planning and implementing activities to encourage the development of a group of key children. Liaising with parents to offer feedback about their child’s development and achievements.

Responsibility for operations in the absence of the Business Manager. Control of food and labour budgets to improve yields and drive profitability. Driving customer satisfaction through quality, service, and cleanliness. Management of kitchen/production to ensure quality standards. Stock management (stock taking, ordering and replenishment). Enforcing food safety standards and cleanliness. Training and development of new staff, including driving the apprenticeship program. Cash handling, general administrative duties, and safe management.