Chermel Parrish Email & Phone Number

Work alongside the Head of Department to develop and implement appropriate retention, engagement, and supporter experience strategies. Support the vision within the team when communicating change. Ensure provision of high-quality training and resources to new and existing team members. Act as a key representative for on cross-functional projects and.

Farnham, England, United Kingdom

• Processing and progressing of all mortgage applications, including residential and Buy to Let re-mortgages and purchases, from pre-submission to post-completion.
• Liaising with clients, lenders and solicitors during the application process.
• Analysing client documentation and carrying out ID checks to ensure each application has no element of fraud.
• Adhering to strict compliance and GDPR levels in line with FCA guidance and regulations.
• Working closely alongside the team of Brokers to ensure clients receive the best product and service levels.

South Africa

• Meeting with client to determine quantity / process and requirements of project
• Compiling of work flow systems for each individual project
• Implementation and training of work flow to ensure all staff are clear on customer requirements
• Management of receiving / collecting of documents in paper / box form.
• Barcoding and labelling of all documents required to be kept in storage in different warehouses or vaults.
• Capturing of data onto the Document Management System.