Cherokee Clarke Email & Phone Number

United States

Las Vegas, Nevada Area

Las Vegas, Nevada, United States

Facilitate learning objectives utilizing online, -learning, micro-learning and stand-up facilitation capabilities to newly hired employeesPerformance manage, develop and lead a team of new hires to meet performance metrics and goals; make recommendations at the completion of new hire training and nesting to retain or attrition based on KPIs Conduct Quality Audits in Nesting Phase to determine performance gaps and remediate as necessaryCater to the Auditory, Visual and Kinesthetic Learning styles as it connects to the Adult Learning Theories to foster a positive learning experienceDemonstrate the agility to adapt to new processes and procedure and become the end-to-end SME in initial request to resolutionDemonstrate effective coaching and feedback skills in the new hire on the job training and transition period to ensure preparedness in OperationsCultivate a positive onboarding and learning experience to encourage new hire employee engagement and promote retentionIdentify training areas of improvement; partner with HR, Operations, Quality, Design and Delivery stakeholders to bridge learning performance gapsModel effective problem-solving skills to react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps from initial request to resolutionDedicate the necessary time in an operational function to maintain proficiency and job competence based on business needsDevelop, Deliver and Assess a multitude of training programs for both new and tenured agents

Las Vegas, Nevada, United States

• Responsible for the development, maintenance, and full operation of the Las Vegas location. • Successfully trained and developed 25-30 employees in the workplace as well as ensured sales quotas were not only met but succeeded. • Responsible for merchandising, ordering, inventory control, daily audits and reporting, data entry, scheduling, payroll, and conducting staff meetings.• Worked in the bowling and food and beverage department to assist when the staff was low, or the store was busy.

Lakewood, California

Responsible for the development, maintenance, and full operation of the independently owned location in Lakewood, California. Successfully train and develop 2-3 employees in the workplace as well as ensure sales quotas are not only met, but succeeded. Responsible for ordering from suppliers, payroll, time management, and other operations duties. Conduct weekly and monthly staff meetings as well as ensure all aspects of the store remains clean and well organized. Due to the nature of PLAYlive nation, it is necessary to also develop and maintain a strong, local community of return customers who frequent, not only to buy but to stay and enjoy what we have to offer as far as friendly staff and inviting environment.

Culver City, California

Supervise and coordinate the operations and activities of workers, ensuring the tasks completion. Communicate and implement company policies to workers and enforce safety regulations as well as analyzing and resolving workplace problems. Successfully managing upwards of six individuals, training new hires, and am responsible for the opening and closing of the store, bank deposits and transactions, paperwork, and the unboxing, censoring, and placement of merchandise.

Tustin, California

Assisted customers with the activation, renewal, trade-in, and programming of new cellular devices with three major cellular phone service providers. Conducting weekly, monthly, and quarterly employee reviews. Scheduling, training, and implementing company policies as well as store policies. Being a reliable source of electronic based information regarding cellular devices and household electronic merchandise.

Long Beach, California

Update pricing and signage of store merchandise. Use equipment such as RF, Laser Printer, and Sign Printing Facility. Pull reports with pricing information. Assist customers with any and all inquiries. Merchandise store and organize items on all shelves. Occasionally engage in friendly conversations with children and their parents. Demonstrate products in order to sell. Trained new employees on how to greet and assist customers.

Associate'S Degree, Business, Management, Marketing, And Related Support Services

Associate Of Arts - Aa, Business, Management, Marketing, And Related Support Services