C.J. Rush Email & Phone Number

Orlando, Florida, United States

• Collaborated with department heads to list out nationwide inventory, discover trends, and breakdown patterns to resolve stagnant profit centers.
• Provided status updates to senior management on inventory changes that needed to be addressed
• Proactively generated reports that identify stoppages in productivity.
• Monitored agents to follow up on previously generated reports in order to ensure changes have been made.
• Coordinated with consumer account representatives to address issues in processing and escalate costly files.
• Worked with senior management to create and implement new programs.

Orlando, Florida, United States

• Generated unrealized revenue for the company through collaborative efforts to resolve incorrectly signed car titles that our Purchasing Managers acquire post-sale.
• Committed to memory titling laws for all fifty states, in order to prepare & mail correction forms the seller needed to sign.
• Supported the sales department by identifying and preventing title issues before vehicle pickup.
• Innovated ways to transfer titles electronically and done completely in-house.
• Was responsible for the alternative disposal of vehicles once a car or title were deemed unprofitable.
• Continued collaborative efforts with Buyer Managers to relocate vehicles off our auction’s lot.

Orlando, Florida, United States

• Multitasked between the monitoring of SMS conversations with potential clientele, calling out to every single lead, and assuring my scheduled auto sale completed without complication.
• Evaluated and provided cash offers on vehicles while additionally scheduling pickup dates with local towers over the phone.
• Brokered transactions between sellers and auto-scrappers through warm-calls and business-to-business networking skills
• Collaborated with Buyer Managers to get the most reasonable cash offers for potential sellers.
• Handled upset customers while transitioning the conversation to additional sales opportunities.

Sanford, Florida, United States

• Implemented my own creativity in the frames I tailored for customers, such as colorized matting and frame molds.
• Making connections with customers on the sales floor and convert them to buy custom frames rather than the ready-made frames that are sold on the shelves.
• Developed new sales tactics when interacting with a customer on the frame shop's counter that prioritizes the aesthetic and financial needs of the customer.
• Assisted both framing & store managers while attending to the daily upkeep of the framing counter and designated section of the sales floor.
• Responsible for the daily data entry that ensured our production team met all deadlines.
• Took responsibility for the opening and closing processes of the frame shop since employment.

• Consistently attained monthly sales forecast by ~5%
• As a brand we identified that customers who purchased multiple items tend to be more satisfied with their purchase and visit more frequently. The store goal is to sell multiple items at least 30% of all transactions. I.
• Improved overall store customer satisfaction scores with high post-transaction survey responses
• Was the store’s highest grossing sales associate for 2 years.
• Focused on building trust with customers by providing complete solutions to ensure repeat business.
• Took responsibility of developing an inventory labeling system that improved backroom efficiency.

Orlando, Florida Area

• Responsible for inputting data into Excel spreadsheets that I uploaded to the company-wide server.
• Scanned and printed documents to aid our financial team’s efficiency.
• Answered and redirected phone calls from partners and clients.
• Planned and executed appreciation lunches for employees as well as customers.
• Developed investigative skills and learned correlating CRM data.

Bachelor Of Arts - Ba, Journalism

Relevant coursework: • Multimedia Practicum • News Ethics & Reporting • Video Production • Broadcast Journalism • Multimedia Journalism •.

Education record