Cherrie Devina Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

▪ Providing 1st level of support to customers▪ Troubleshooting user desktop-related problems using the phone and remote access tools▪ Escalating problems to 2nd/3rd Level support or 3rd party vendors▪ Performing Server tasks: Active Directory account creation / O365 and Citrix troubleshooting▪ Performing AD and O365 Administration▪ Provide Onsite support to clients, such as Pepper and RAMS, when required.

Sydney, New South Wales, Australia

▪ Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.▪ Troubleshoot technical issues relating to the products and provide solutions for our customers.▪ Liaise with our suppliers and freight partners to resolve customer issues.▪ Continuously strive to improve the customer experience and identify areas for improvement within the customer support department.

Sydney, New South Wales, Australia

▪ Providing customer service and managing the store’s communication channels and sales.▪ Supporting the customers by giving purchase recommendations and game instructions.▪ Assisting in general administrative duties, such as order taking, stocking, and answering enquiries.▪ Completing other duties within the store as required by the store manager.

Sydney, New South Wales, Australia

▪ Providing general IT support to all company clients and related shareholders.o Resolving clients’ problems from a support ticket system and direct communication channels.o Devising fast and efficient solutions to IT issues and escalating them to management if required.▪ Supporting clients in the use and management of IT systems and explaining them to clients in an easy way.▪ Assisting in the physical installation of IT systems at the client's sites and providing instructions… Show more ▪ Providing general IT support to all company clients and related shareholders.o Resolving clients’ problems from a support ticket system and direct communication channels.o Devising fast and efficient solutions to IT issues and escalating them to management if required.▪ Supporting clients in the use and management of IT systems and explaining them to clients in an easy way.▪ Assisting in the physical installation of IT systems at the client's sites and providing instructions if needed. Show less

Australia

▪ Providing customer service and managing the store’s communication channels and sales.▪ Supporting the customers by giving purchase recommendations based on their concerns (e.g. skin type. tone, budget, occasion, etc.)▪ Assisting in general administrative duties, such as order taking, stocking, and answering enquiries.▪ Completing other duties within the store as required by the store manager.

New South Wales, Australia

▪ Assisting in the handling of customer service, sales, and communication in the store.o Taking phone calls from customers and the customer care department for their inquiries.o Providing direct customer service and boosting sales of the store.▪ Performing in other operations, such as stock management and general administration duties

Australia

▪ Performing level 1-3 IT support in the organization’s IT support team.o Taking inbound calls and resolving support tickets through an internal ticket system.o Providing quick and effective solutions that frequently exceeded the daily quota. ▪ Involving in the operations of various data management tasks, including data entry and data checks.▪ Assisting the IT support team in other various duties, such as direct customer service and managing communication channels

Sydney, Australia

▪ Providing direct customer service to all guests throughout the game floor.▪ Involving in the handling of cash and the management of game chips, cards, and other materials.▪ Acknowledging customer disputes and resolving them in accordance with the company’s policy.

Sydney, Australia

▪ Delivering quick and professional customer service in the store.▪ Assisted in the handling of food & beverage and the operations in the POS system.

Bachelor Of Science In Information Technology, Computer Science

Professional Year, Information Technology

Diploma, Information Technology

High School Diploma, Junior High/Intermediate/Middle School Education And Teaching