Cherrie Yiu Email & Phone Number

London, Gb

London, England, United Kingdom

- Expand delivery business by supporting multi-delivery partner and own delivery channel roll-out- Optimise delivery menu and implement menu change- Implement promotional plan & offers across channels and review performance- Maintain relationship with delivery partners- Facilitate, maintain consistency and drives incremental improvements in sales and profit generated by our brand on online platforms- Report on insights and feedback to better inform future decision making… Show more - Expand delivery business by supporting multi-delivery partner and own delivery channel roll-out- Optimise delivery menu and implement menu change- Implement promotional plan & offers across channels and review performance- Maintain relationship with delivery partners- Facilitate, maintain consistency and drives incremental improvements in sales and profit generated by our brand on online platforms- Report on insights and feedback to better inform future decision making, including successes and failures of promotional campaigns, new menu launches, Delivery KPI data and other menu item related analysis to steer business case/business needs initiatives to grow Delivery & Collection sales Show less

Hong Kong

Hong Kong

- Acted as the primary point of contact between head office and restaurants to ensure clear and consistent communication- Established a trusting relationship with other departments and operation teams to coordinate and execute different company projects- Organized and streamlined communication to restaurants in a timely and effective manner with precision- Organized and maintained calendar for key dates and issue reminders/make announcements accordingly- Worked with external… Show more - Acted as the primary point of contact between head office and restaurants to ensure clear and consistent communication- Established a trusting relationship with other departments and operation teams to coordinate and execute different company projects- Organized and streamlined communication to restaurants in a timely and effective manner with precision- Organized and maintained calendar for key dates and issue reminders/make announcements accordingly- Worked with external service providers on ensuring smooth restaurant operation- Conducted feasibility research on new site locations, support tendering process and prepare site approval documents for UK to review- Maintained and supported the application, renewal and transferral of general restaurant licenses and liquor licenses Show less

Hong Kong

- Prepared, consolidated and analyzed reports regarding sales, product, repair flow and staff roster- Ordered and arranged distribution and inventory of shop supplies to maintain store operations through the SAP system

Hong Kong

- Supported trainees training programmes with preparation of training materials and maintained up-to-date training reports and records- Translated and proofread training materials like recipes, staff manual and quarterly newsletter- Assisted in daily training team administration duties such as data input, data checking and data filing

Hong Kong

- Updated financial data and petty cash flow records, liaised with international teams frequently to keep the financial record aligned

Hong Kong

- Greeted guests, handled guests’ inquiries and complaints and ensure customer satisfaction