Cherron Salemma Email & Phone Number

Phoenix, AZ, US

• Facilitate and lead content creation workshops with subject matter experts, developing competency-based curricula for online programs
• Design and implement engaging, effective online learning experiences, ensuring scalability in delivery
• Utilize data analytics to assess learning outcomes, continuously refine and optimize content for enhanced learner retention.

• Guided the team through post-acquisition transition and integration, leveraging relationship and trust-building skills.
• Spearheaded and led the transition to a new project management system, aligning Synergis Education and Academic Partnerships' project templates and processes.
• Engaged in Program and Partner relationship management.

Mesa, Arizona, United States

• Lead a team of instructional designers.
• My biggest success is the seven promotions on my team since I started leading.
• In 2023 100% of courses were completed on time and 57% completed ahead of schedule.
• In 2023 100% of courses met expectations and 63% exceeded expectations for quality assurance.
• In 2023 the team averaged a Net Promoter Score (NPS) of 9.17.
• Program management of 23 programs in the areas of Business, Counseling, Education, and Nursing across 10 partner universities.

Mesa, Arizona, United States

• Implemented scheduling adjustments, improving employee and partner satisfaction by avoiding project deadlines during the holiday season.
• Mentored employees as part of the Synergic Advancing Growth and Excellence (SAGE) program, facilitating mentees' professional growth and leadership development.

Ethical review of human subject educational research studies to ensure compliance with regulatory and institutional policies and procedures.

Gilbert, AZ

Strategic advisor to clients assisted them with project management, communications and training material design, development, and delivery to successfully implement and adopt new technologies or business process changes.

Mesa, Arizona, United States

Developed and implemented a successful peer-to-peer employee recognition program, enhancing workplace morale and fostering a culture of appreciation and collaboration.

Mesa, Arizona, United States

• Program evaluation and issue resolution.
• Curriculum program and project management.
• Cross team collaboration and breaking down silos.

Phoenix, Arizona Area

• Ethical review of student, faculty, and staff human subject educational research studies to ensure compliance with regulatory and institutional policies and procedures.
• Performed quality assurance and assisted with training of new IRB board members.

Online

Taught multiple sections concurrently of introductory and upper division critical and creative thinking courses with approximately 20 students in each section.

Tempe, AZ

• Program evaluation and issue resolution.
• Mentored and trained team members.
• Curriculum program and project management of RN-BSN and LPN / LVN-BSN programs.
• University of Phoenix Scholarship Selection committee member.

Phoenix, Arizona Area

• Program and project management of new faculty training, faculty professional development, student workshops, dissertation committee selection process for 2 programs, and oral exams for the Ph.D. Nursing program.
• Received 2012 Innovation award for process improvements to faculty and student workshops resulting in increased efficiencies in the registration and documentation processes.
• Faculty recruitment.

Tempe, AZ

Maintained a top student retention level while engaging in academic advisement and issue resolution for 300+ students.

Tempe, AZ

• Led, mentored, and trained a team of 6 academic counselors.
• Advised and coached on the resolution of escalated student issues to create win-win resolutions.
• Created an alternative work schedule that increased employee morale and engagement.

Tempe, AZ

• Trained and mentored new associates; maintained vendor relationships; project management.
• Reviewed and verified documents for manual transfer of assets and approved exception requests.
• Delivered A+ service to external and internal clients and outside firms.
• Created two interdepartmental process improvement committees.

Tolleson, AZ

• Recruited, trained, mentored, scheduled, and performance appraisal for a team of twelve associates.
• Managed DMV, Title work, and Cash Office.
• Reviewed expenses and hours to ensure the department stayed within budget.
• Utilized People Soft to research and resolve funding issues, A/R & A/P.
• Reconciled License and Title, cash disbursements, vendor payments, and deposits.
• Processed paperwork for vehicle sales, purchases, warranty contracts, and returns.

Tucson, Arizona Area

• Recruited, trained, and mentored a team of four marketing associates.
• Implemented an online expense review and approval system decreasing time spent reconciling transactions.
• Designed, implemented, and tracked incentive compensation plans for multiple departments.
• Statistical reporting and presentations for senior and executive leadership.
• 2006 Team Member of the year, 2007 Caught Ya outstanding performance award, Staff Advisory committee member.

Tucson, Arizona Area

• Trained and mentored new coworkers.
• Client management of over twenty construction and fifty commercial accounts.
• Built and fostered client relationships creating 100% customer confidence and satisfaction.
• Adhered to legal guidelines and short deadlines while producing detailed and accurate work.
• Created a department standard for file documentation; document design and modification.

Tempe, Arizona

Tucson, Arizona Area

• Trained and mentored staff; project management.
• As the Action Item Team project manager streamlined the defect process reducing the time to verify and address customer defects to two business days.
• Technical writing of instructions for new software modules and features.
• Created requirements documents, functional specifications, test plans, and test cases.

The Woodlands, TX

• Trained and mentored new coworkers.
• Analyzed plan requirements and daily processes to continuously improve quality.
• Converted, implemented, and maintained a software system for multiple clients.
• Created and documented test plans, test systems, test cases, and conditions.
• Conducted software functionality, usability, and regression testing.

Bachelor Of Business Administration, Finance And Business Economics

Master Of Arts In Education, Adult Education And Training

Master Of Arts In Education, Curriculum And Instruction