Lead enrolment processes in Primary Section and Secondary Section• Monitor and maintain enrolment numbers, and prepare necessary evaluation and analysis on the centre’s performance• Analyse customers’ feedbacks and assist and provide advice in planning new courses• Provide in-class administrative support and supervise classes to ensure the smooth centre operation• Handle customer complaint and provide feasible solution and maintain customer relation

• Prepared office documents and event materials with MS office tools, basic image, illustration design tools and webpage design apps• Mentored students and interns, provide administrative support in “Project My Future”• Held training activities in primary and secondary schools