Achieved notable features in renowned publications, including Vogue and Women's Weekly, showcasing the brand's recognition and credibility.Successfully utilised Google Ads to drive substantial revenue growth, demonstrating digital marketing expertise and solid understanding of SEO.Implemented influencer partnerships and collaborations to enhance the brand's credibility and reach within the beauty community.Designed a visually appealing and cohesive brand identity… Show more Achieved notable features in renowned publications, including Vogue and Women's Weekly, showcasing the brand's recognition and credibility.Successfully utilised Google Ads to drive substantial revenue growth, demonstrating digital marketing expertise and solid understanding of SEO.Implemented influencer partnerships and collaborations to enhance the brand's credibility and reach within the beauty community.Designed a visually appealing and cohesive brand identity, including logos, colour schemes, and packaging, to create a memorable and recognizable brand presence. Show less

Oversee scheduling and class coordination, ensuring a smooth and efficient operation.Cultivated long-term relationships with clients, focusing on the member experience in order to drive revenue, increase customer satisfaction and grow the business.Training and mentoring new staff members to ensure they meet performance standards and deliver high-quality fitness classes.Manage and curate engaging content for the gym's social media platforms to promote classes, events, and… Show more Oversee scheduling and class coordination, ensuring a smooth and efficient operation.Cultivated long-term relationships with clients, focusing on the member experience in order to drive revenue, increase customer satisfaction and grow the business.Training and mentoring new staff members to ensure they meet performance standards and deliver high-quality fitness classes.Manage and curate engaging content for the gym's social media platforms to promote classes, events, and client successes. Show less

Recruited, trained, coached and mentored staff to ensure smooth adoption of new classes program, increasing number of classes held by 60%.Created, managed and executed business plans and communicated company vision to motivate teamsCompleted weekly payroll for company employees, verifying all documents before processing.Produced and submitted weekly reports outlining progress against KPI objectives.Drafted and managed print, online and social media communications… Show more Recruited, trained, coached and mentored staff to ensure smooth adoption of new classes program, increasing number of classes held by 60%.Created, managed and executed business plans and communicated company vision to motivate teamsCompleted weekly payroll for company employees, verifying all documents before processing.Produced and submitted weekly reports outlining progress against KPI objectives.Drafted and managed print, online and social media communications designed to promote company brand, image and values. Show less

Optimised social media marketing to generate new leads via Facebook and Instagram.Drove client retention, managing daily classes with 15 members per session.Consistently mentored over 15 clients per week for 2 years, alongside Duty Manager position.Elevated customer satisfaction by regularly undergoing anonymous feedback surveys, assessing how to improve my service.

Promoted positive customer experience through day-to-day supervision and management of 24 hour gym facility.Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.Delegated gym maintenance and fire safety tasks to employees, streamlining daily progress and efficiency.Reported issues to higher management with great detail, resulting in improved membership sales and overall profitability.

Insanity Live is a total body conditioning program based on the principles of MAX Interval Training.Established connections with multiple local businesses and set up weekly classes Teaching classes and providing client feedback to business owners

Working as part of the apparel team on the shop floor; involved in stockroom duties Operating Point Of Sale system; processing various payment types including cash, credit card and vouchers.Assisting the management team in maximising sales and conversion rate.Being an approachable face to help with customer queries.Cashing up the tills at the beginning and end of the day.Maintaining shop floor and stockroom standards throughout the day.