Cherry Kramer Email & Phone Number

Seattle, Wa, Us

Produce monthly PowerPoint presentations that synthesize essential findings for stakeholders and provide strategic insights to the Executives, contributing to profit and loss forecasting for loans in Commercial, Commercial Real Estate, Residential Commercial, and Other Real Estate Owned. Develop SQL queries to extract data from databases and OnBase to support reporting objectives. Leverage Excel pivot tables, charts, formulas, and functions to analyze data patterns, identifying opportunities for enhancing processes through automated workflow solutions.

Bainbridge Island, Washington, United States

Enhanced client satisfaction by 30% through personalized banking solutions and products. Optimized customer transactions, reducing wait times by 20%.Periodically reviewed client accounts to update and streamline their banking needs based on data analysis to help increase customer satisfaction and drive more sales.Successfully utilized banking software and digital platforms to facilitate transactions, manage various accounts, and provide online banking support to customers. Closely collaborated with other bank staff across the company, including loan officers, branch managers, and Treasury Management to allow seamless handoffs for customers needs.

Ensuring precise and confidential documentation of patient assessments, treatment plans, and progress notes in adherence to healthcare regulations.Performing initial assessments to evaluate clients' mental health requirements. Creating personalized treatment strategies based on assessment findings and partnering with healthcare professionals to ensure holistic care delivery.Monitoring patients' progress, conducting follow-up assessments, and adjusting treatment plans as needed to achieve positive outcomes. Acting as a central point of contact to coordinate and monitor treatment across various healthcare providers, ensuring continuity of care.Facilitating referrals to specialists, therapists, support groups, or community resources that align with the patient's needs.

Kenmore, Washington, United States

Lead risk management protocols and compliance with regulatory requirements, including monitoring transactions for fraud prevention, conducting monthly and quarterly audits. This helped achieve 100% audit passing rate.Ensured operational excellence, fostering positive customer experiences, and contributing to the growth and success of the branch and the bank. Managed day-to-day operations within the branch, including cash management, vault operations, and training team members to stay up to date on banking regulations. Effectively communicated key learnings and managed workflows with cross functional teams while building process improvements/documentation for all system improvements.Compiled and analyzed operational data, such as transaction volumes, customer traffic patterns, and cash flow. This information helped in assessing branch performance, staffing, and identifying areas for improvement.

Got the opportunity to shadow a wonderful Mental Health Counselor and perform informal interviews with the Director and Assistant Director of the Counseling Center

Gaining experience working with one of the best Counseling team at Edmonds Community College - Counseling and Resource Center

Bachelor'S Degree, Neurobiology And Behavior

Activities and Societies: Pre-Med Club, South Asian Student Association (SASA)Bachelors of Arts specifically in Society, Ethics, and Human.

Associate'S Degree, Biology, General

Attended Shoreline Community College as a Running Start student during my junior year of high school. This program allowed me to graduate.

Executive Mba, Business Administration And Management, General