Cherry Lopez Email and Phone Number

Administrative Assistant• Performs a variety of administrative functions including, but not limited to: faxing, emails, incoming and outgoing mail • Production liaison for shows and concert performances• Coordinated and set up Trade show events from start to finish• Distributing flyers, upcoming show schedules, and events• Merchandizing, pricing, and customer service • Proof reading Website contentBookkeeper• Maintain company books including A/P, A/R, bank statements and other reports• Reconcile and balance accounts• Record cash receipts• Issue financial statements as and when required• Prepare all tax reports• Monitor fixed assets and manage invoices• Maintain budgets and chart of accounts

• Located and scheduled notaries for refinance and loss mitigation signings• Negotiated notary fees• Entered new signing orders into company system• Researched and answered billing issues and questions• Assisted notaries and lenders with questions, schedule changes, cancellations, and various issues.

• Performs a variety of duties in support of Goodwill’s e-commerce store responsibilities include: o Prepares jewelry items for photos and listings o Provided professional photographs of jewelry for company websiteo Maintained administrative paperwork of daily work accomplished.• Encourages and assists co-workers in meeting daily goals• Enhances departmental practices to ensure overall success of day-to-day operations• Assisted in training new employees through knowledge sharing• Motivates and encourages co-workers to meeting department goals by accurately test gold and silver jewelry• Works with a diverse group of individuals from varying social, ethnic, and economic backgrounds, various age groups, mental and physical disabilities/barriers

Retail Sales• Welcomed customers by greeting them and offering them assistance• Directed customers by escorting them to racks and counters based on individual requests• Advised customers by providing information on products• Helped customer make selections by building customer confidence and offering suggestions based on individual requirements• Documented sale by creating or updating customer profile records• Processes payments by totaling purchases: processing checks, cash, and store or other credit cards• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest• Contributes to team effort by accomplishing related results as neededAdministrative Tasks• Responsible for opening and closing procedures including starting drawer count and balance drawer at the end of each shift • Communicated with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. • Coached and mentored new employees on operations and company policy

Bookkeeper• Manage company accounting and reporting functions • Handled diversified Accounts Payable and Receivable and expense control procedures including bank and account reconciliation, cash receipts, disbursements, finance charges, billings, invoicing, purchase order and inventory verification, and preparation of daily bank deposits• Research account transactions, demonstrating a keen ability to recognize and resolve discrepancies• Follow through on timely and accurate month-end closings and financial reporting activities• Negotiate and enforce collections to expedite the clearance on delinquent accountsOffice Assistant• Welcome visitors, determine nature of business, and direct visitors to suitable employee• Screened and fielded incoming telephone calls (operate PBX – Multi-line telephone system) and directed calls to appropriate personnel• Receive deliveries and incoming mail and sort for distribution to appropriate personnel• Created and maintained new filing system.• Liaison between sales team and clients

E-Commerce Technical Support• Assisted and resolved client with technical trouble and navigation issues through phone or ticketing system• Follow established service levels for reducing phone hold times through effective and efficient troubleshooting• Follow procedures and service levels for resolving client issues within designated time frames• Documented all inbound technical support calls in ticketing system• Professional phone etiquette Receptionist• Welcome visitors, determine nature of business, and direct visitors to suitable employee• Screened and fielded incoming telephone calls (operate PBX – Multi-line telephone system) and directed calls to appropriate personnel• Receive deliveries and incoming mail and sort for distribution to appropriate personnel

Credit Analyst• Effectively assessed credit risk and (current and potential) client viability, analyzing financial statements, and cash flow of applicants• Performed analysis of requests for loans and lines of credit• Prepared written credit-approvals and denial• Provided customer service support and professional financial guidanceReceptionist• Welcome visitors, determine nature of business, and direct visitors to suitable employee• Screened and fielded incoming telephone calls (operate PBX – Multi-line telephone system) and directed calls to appropriate personnel• Receive deliveries and incoming mail and sort for distribution to appropriate personnel

Administrative AssistantProvided executive-level administrative duties for management and multiple supervisors Responsibilities include: o Managing calendarso Plan and coordinate the details of travel arrangementso Organize the details of special events, agendas, and itinerarieso Updated and distributed company policies and procedureso Preparation and delivery of spreadsheets, presentations, and reportso Maintain filing systems and department fileso Type correspondence, envelopes, and memos o Provides efficient and timely responses to inquiries • Collaborated with departmental management on monthly safety newsletter to facilitate the accurate and timely writing, editing, and preparation of final copy from draft to distribution• Tracking and reporting all sales leads• Responsible to handle all tasks related to preparing, maintaining and receiving invoicesReceptionist• Welcome visitors, determine nature of business, and direct visitors to suitable employee• Screened and fielded incoming telephone calls (operate PBX – Multi-line telephone system) and directed calls to appropriate personnel• Coordinated inventory orders and office supplies• Receive deliveries and incoming mail and sort for distribution to appropriate personnel

Payroll Clerk• Maintained payroll information by collecting, calculating, and entering data• Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers• Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages• Determined payroll liabilities by calculating employee federal and state income, social security taxes, employer’s social security, unemployment, and workers compensation payments• Resolved payroll discrepancies by collecting and analyzing information• Provided payroll information by answering questions and requests• Maintained payroll operations by following policies and procedures; reporting needed changes• Maintained employee confidence and protected payroll operations by keeping information confidential• Contributed to team effort by accomplishing related results as needed