Cherry Ramirez Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

United Arab Emirates

Dubai, United Arab Emirates

-Managing all aspects of tenants operational standards and compliance to The DubaiMall standards and procedures for Mid Fashion like Al Futtaim/RSH, AdidasEmerging Markets,Alshaya Group, Apparel Group, GMG Group and many more.-Deliver detailed analysis of tenant performance and outline market trends,opportunities and risks to senior management.-Gaining market intelligence and developing correspondence strategies that lead toincreased market improved forecasting accuracy.-Ensuring tenants adhere to all legal , statutory and H&S requirements.-Building and expanding existing client relationship through pro-active contact,account planning and effective pipeline management

Dubai, United Arab Emirates

Dubai, United Arab Emirates

-Assist and support the smooth running of the day-to-day operations.-Providing a workplace setting that is conducive to productive work.-Monitoring construction and renovation projects.-Receiving and responding to approvals and notifications.-Assist in taking charge of the requirement of the projects by interfacing with allsections within operations department.-All other duties as requested by the management.

The Dubai Mall

-Emergency response.-Provides customer service.-Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures.-Patrolling and monitoring premises to detect any irregularities, which may include suspicious behavior or security breaches.-Keeping calm when alarms are triggered and escorting people to safety or apprehending the guilty parties.-Responding to calls for help and contacting the fire department or law enforcement if required.-Assisting during the emergencies, ensuring minimal injury to people and damage to property.-Removing or restraining anyone who threatens the safety or disturbs the peace.-Following orders and working as part of a team to ensure the safety of staff and customers.-Writing up daily reports and providing suggestions for improved security.Undertaking all tasks with the utmost integrity and professionalism.

Batangas, Philippines

-Managing incoming calls and customer service inquiries.-Generating sales leads that develop into new customers.-Identifying and assessing customer's needs to achieve satisfaction.-Provide accurate, valid and complete information by using the right method/tools.-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.-Follow communication procedures, guidelines and policies.-Take the extra mile to engage customers.