Jessica Cherry Email & Phone Number

Jersey City, New Jersey, Us

* Create and maintain terraform modules for entire infrastructure* Implement terraform for provisioning Architecture* Automate pipelines using github arc runners* Deploy and train on ArgoCD* Troubleshoot application issues with development team members* Presentations on architecture changes and choices made* Training Team in CI/CD using AWS and Azure* Training and implementation on security in AWS and Azure Cloud Architecture* Fully build an entire infrastructure AKS and EKS environments using Terraform* AWS and Azure Security and administration management for the company.

Freelance writing behind opensource software I work with at home and at work.

Wilmington, Nc, Us

Create and maintain terraform modules for lambda generation* Implement terraform for provisioning Architecture* Automate pipelines using gitlab* Troubleshoot application issues with development team members* Presentations on architecture changes and choices made* Training developers in CI/CD using gitlab and octopus* Training and implementation on security in development in node, javascriptand terraform* Fully build an entire infrastructure for ledger management with API’s to corebanking structure.* Core banking structure management with a secondary company to maintainbanking data.* AWS access, security and administration management for the company.

Chicago, Il, Us

* Architect ECS environment for VA project* Implement terraform for provisioning Architecture* Automate pipelines using circleci* Troubleshoot application issues with development team members* Presentations on architecture changes and choices made* Presentation on working with secondary contractors* Training on use of terraform for developers with automation* Fully build an entire infrastructure and move from an old ansible controlledEC2 environment to a new ECS environment in under 3 months with approval froman internal VA production review board.* Security champion for the entire VA account controlling secrets, keeping upwith security rules internal to thoughtworks, as well as rules from the VAsecurity team. Handling all security risk assessments and any incidence reportsand corrections

Morrisville, Nc, Us

San Francisco, California, Us

* Currently leading the “Path to Production” plan to replace large scale on-prem imperative infrastructure with a declarative toolchain of Terraform, Ansible, Docker, Kubernetes, and Jenkins Declarative pipelines.* Act as lead maintainer and team lead for 5 Cloud Engineers managing three environments (test, dev, production) running on 8 EKS clusters, 30 EC2 instances of Amazon Linux 2, daily training on infrastructure as code, a weekly training session on infrastructure. * Work directly with the senior leadership team on OKRs and quarterly updates on the roadmap and align these targets with daily project manager standups to determine tickets-per-sprint velocity to work towards based on the best alignment of skill sets.* Work daily with Women in leadership and technology group to help elevate more women in the company. * Regularly plan and hold internal training on Docker, Kubernetes, and Helm for resulting in 300 Engineers in 3 geographies learning cloud-native infrastructure skills.* Regularly plan and hold internal training on EKS infrastructure for SRE teams in 2 geographies learning EKS infrastructure support.* Write and maintain documentation related to project and onboarding customers, including:How to deploy internal applications with helm chartsOnboarding security rules for EKS infrastructureMaintaining training: How we use logging infrastructureCouch to cloud admin: a two-week guide to onboard new hires * Additional projects include:A proof of concept of Docker Registry and image security scanning using open source tools.Designing a Helm chart-based deployment and backup recovery runbook for Jenkins in case of production level failover. Developed a service catalog to empower Developers to deploy applications to EKS clusters using Terraform and Jenkins pipelines

Norcross, Georgia, Us

San Jose, California, Us

Handle technical troubleshooting within a national environment, including system crashes, data recoveries and replacement equipment. Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets. Using the Remedy Seven ticketing system. Preform back-end terminal commands on Linux and Unix servers as daily support. Run scripts to ensure that the equipment used by companies runs smoothly while also abiding by HIPPA law. Primary work is with IVR systems, applications run in linux and signature capture devices. All work done is within Cent OS, RedHat Linux and SLES. Heavily requiring ssh, telnet and vpn's.

timeOperated in all aspects of an Active Directory, multi-site network with client operating systems including Windows XP, Vista, 7, and Mac OS X.Currently perform 100% phone support and remote assistance to over 1000 users Troubleshoot Win XP, Vista and 7. Fix wireless and cable internet connections. Install printers. Remove viruses and answer customer computer Available for Relocation and Travel

Armonk, New York, Ny, Us

Handled technical troubleshooting within an enterprise environment test lab, including system crashes, network testing. Worked with Datacenter Equipment set ups, including security and stress testing. Preform backend terminal commands on Linux & Windows servers as daily testing requiredWrote defects on servers prepping them for sales Handled scripting in Linux mainly in Redhat and Suse linux using Python.Set-up and trouble shoot virtual machines, local machines and routers using SSL putty and IBM standard testing programsManage multiple testing scenarios on multiple systems.Test and debug dirvers and firmware used by the hardware given for use inside the servers

Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets. Using the Remedy Seven ticketing system. Preform backend terminal commands on Linux and Unix servers as daily supportExceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently scoring between 95%-100% on all calls (outperforming average of 90%). Handled 30+ technical/mission-critical calls daily and consistently met high service standards.Set-up and trouble shoot virtual office systems (routers by Cisco) using SSL puttyManage outlook and exchange, including setup, trouble shooting, archiving and quota checkingTrouble shooting Printers through Cisco printer application.World wide support for all software apps for MAC and Windows made by Cisco System

Nc, Us

Installed and interfaced computer hardware including multimedia, memory and video components and systems.Administer all desktop related functions including hardware and software configurations.Upgraded and migrated Symantec server from 11.1 to 12.1Worked daily with VMware and thin clients in several test labs, insuring the proper use and construction of virtual machines.Install and Configure VMware through server side work on LINUX (fedora & Ubuntu)Troubleshoot, diagnose, install, upgrade, configure, and repair computer systems and both wired and wireless network system components. Responsibilities include problem detection and solving, fixing and reinstalling software and hardware.Setup/administer fast, gigabit, & wireless Ethernet networks with IP 4 and conversions to IP6.Repaired and upgraded hardware and software for PC systems, through Dell's warranty systemOperated in all aspects of an Active Directory, multi-site network with client operating systems including Windows XP, Vista, 7, and Mac OS X.Work with Citrix software for use on the network.Administration of Kace system for imaging, inventory, as well as imaging.

Yoga Teacher Training/Yoga Therapy

Technical, Information Technology

Bachelor Of Applied Science (Basc)

Education record