Cherry David Email & Phone Number

Valenzuela, NCR, PH

Lleida, Catalonia, Spain

Starshot is a global company that offers digital strategy services, consultancy and digital solutions. We deliver meaningful digital solutions that make a difference for your business and that simplify people’s lives.- I am responsible for prospecting, generating, and qualifying of leads through various resources- Collaboratively work with the Business.

Philippines

• Handle inbound calls from client’s customers in an Energy Utility Business in Australia.
• Assist customers with their queries over the phone.
• Handle sales for new customers and assist existing customers with queries about their energy bills for gas and electricity.
• Responsible for collecting, processing payments and making a payment plan for the customers.
• Assist customers in cancelling and relocating their services when they move.
• Responsible for creating tasks for deceased customers.

Philippines

• May 2017 – May 2018Customer Service Representative via Chat (Mobile Service)
• Handle inbound chats from client’s customers in Telecommunications Business for mobile service
• Assist customers with their queries by chat.
• Handles new and existing mobile customers about service activation for prepaid customer, provide sales support (checking the status of their order, change / amend and cancel an order), setting up an account, making.
• Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaintsMay 2016 – May 2017Customer Service Representative via phone (Fixed Home & Internet Service)
• Handle inbound calls from client’s customers in Telecommunications Business for Home phone and Internet service.

United States

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
• Sets up interviews between candidates and hiring managers
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

Market Market Taguig City Philippines

 Handle inbound calls from client’s customers  Assist customers with their queries and problems by phone or chat. Handles new and existing customers about setting up an account, making changes on their account, making a payment, setting payment arrangement, explaining bills, troubleshooting of their mobile devices. Kept records of customer interactions.

Cybergate Pioneer Mandaluyong City Philippines

 Handles inbound and outbound calls. Assist customers with their queries and problems by phone. Handles complains about their credit card (Stolen and unauthorized used or transaction) and process credit cards replacement.

Associate'S Degree, Hotel, Motel, And Restaurant Management

Education record