• Assistant Team Lead; directly supports the Team Leader by managing senior analysts and team members.• Works closely with team leads, business analysts, and the Quality Control Team on strengthening knowledgealignment.• First person guiding the team members by handing tasks in line with the team's methodology via floor supportand email queries.• Point of Contact (POC) for escalated queries from research and senior analysts related to all existing and newprocesses and system queries.• Actively participates in establishing and improving processes, researching the topics in question, anddocumenting the process and its changes (e.g., Market Research for each Regional Coverage) as a part of themethodology team in coordination with Content Managers, Business analysts, and Team Leads.• Creates and updates the technical process documentation such as training manuals for specific marketresearch projects and data dictionaries for new data items to include in process guides.• Serves as a consultant to various analysts by providing feedback on their market research projects.• Continuously identifies and recommends new sources to the content development group.• Keeps track of all communications on updates and new processes and procedures.• Handles onboarding methodology training for tasks assigned for new hires.• Provides process update refresher training for tenured analysts.• Assists new hires and provides post-production support.• Responsible for gauging the team's comprehension of methodology and processes by identifying areas for improvement.

• Managed a consolidated report for comprehensive data coverage and critical client requests processed ordelivered by RAs (Research Analysts).• Established the coverage lists and maintained relevant statistical information concerning intake and reportingperiods, backlogs, timeliness, etc.• Tasked with ensuring smooth day-to-day execution of data processing and delivery of individual goals on theassigned market of FactSet content, in particular the fixed income and equity content collection requirements of FactSet's clients and used to support clients on document queries.

• Tasked with collecting annual reports, interims, prospectuses, press releases, and news from stock exchangesand corporate websites, mailings, and contractual arrangements with local suppliers to ensure the most complete and timely offering available in the market. The processed reports are then made available to internal and external end users.• Delivered daily collection and processing of public filings and other relevant documents from publicly listed and other client-requested companies or entities.• Analyzed fixed income securities and equities data by applying current and new workflows, processes, and methodologies in extracting the necessary information.• Ensured proper identification and representation of information while making it available to FactSet clients in real-time and top quality.