Shiman X. Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

· Patient Management: Managed 3000+ patient records in the EHR system, ensuring 99% accuracy; · Patient Communication: Assisted with check-in/out processes and verified insurance for 30+ patients daily; Coordinated referrals and follow-up appointments for 300+ patients weekly; · Customer Care: Addressed patient inquiries via phone, providing information to 100+ patients per week.· Provider Assistance: Coordinated schedules for 10+ healthcare providers, assited with Telehealth Prep.· Administrative Tasks: Handled administrative tasks including filing, data entry, and managing correspondence.· Confidentiality: Maintained patient confidentiality by adhering to HIPAA regulations.

• Successfully monetized Tiktok (Chinese version) account in three months, securing 7 collaboration deals, with one video reaching over 993,000 views, 170,000 likes, and 20,000 views on responses.• Monetized RED account within five months of operation, securing 3 collaboration deals and achieving 10,000 views on my first article, with a higher customer unit price compared to accounts with similar follower counts.

China

• Spearheaded the launch of NIO's second-generation ES6, leading to a 30% increase in customer return visits, over 50 new external customers through effective media channel strategies, and directly contributing to 3 major sales transactions.• Coordinated and supported 6 major offline events and brand initiatives, significantly enhancing market visibility and contributing to a sales surge, effectively doubling figures in May.

Nanjing, Jiangsu, China

• Led overseas campus recruitment, interacting with 855 candidates with an 89% success rate in recommendations, and managed domestic recruitment, issuing 257 agreements, enhancing employer brand through the distribution of innovative recruitment gift boxes.• Streamlined talent acquisition by processing 328 resumes for the overseas talent database and optimized internal communication, demonstrating exceptional organizational and communication skills.

China

• Orchestrated the enhancement of Huatai Securities' corporate, marketing, and management culture by leading the planning and implementation of IP promotion activities, achieving substantial engagement through in-depth market research and information gathering.• Directed the conceptualization and content creation for 3 thematic live streams across Tik Tok, Kuaishou, and Huatai's proprietary platform, attracting an average audience of 6,000 users per event, demonstrating exceptional ability in content strategy and digital marketing.

China

• Pioneered document management and standard operating procedures (SOPs) development for the Zhenrong Highway project, boosting compliance and coordination, which streamlined team progress monthly and ensured stringent quality control throughout all project stages.• Oversaw financial strategies and cost containment efforts, advancing effective communication with stakeholders and enhancing project data management, markedly elevating project efficiency and operational success.

China

• Excelled in a wide range of personal finance services, achieving 100% customer satisfaction and successfully attracting 7 new clients through the execution of 3 marketing activities and information sessions.• Developed and implemented market positioning and development plans in line with corporate strategies, maintaining relationships with 5 key clients and contributing to the branding of personal financial products.

Nanjing, Jiangsu, China

• Steered the execution and analysis of 600 satisfaction surveys, achieving a 6.5% improvement in resident satisfaction and 100% positive feedback on 4 community council activities.• Produced 300 detailed feedback analyses that informed community strategy, demonstrating strong data analysis and project management skills.

Master'S Degree, Public Administration

Bachelor Of Arts - Ba, Public Administration

Master'S Degree, Public Administration