Cherub Franklin Email & Phone Number

Dubai, United Arab Emirates

• Responsible for the P&L of key accounts and major projects across ASIA, CIS and LEVANT.• Handle key account management, enhance business growth, resolve issues and optimize customer experience .• Manage multiple International projects simultaneously, ensuring timely completion and within budget.• Collaborate with design teams to ensure project specifications were accurate.• Coordinate with local authorities to obtain necessary permits and inspections.• Led cross-functional teams to successfully execute projects, ensuring on-time delivery, quality standards, and cost targets.• Devise standard operating procedures, effective pricing strategies and sales forecasts.• Oversee project costing, monitor project expenses and ensure adherence to allocated budgets.

Auckland, New Zealand

• Responded to customer inquiries and provided technical support via phone, email and in person.• Diagnosed and repaired issues with various electronic, mechanical devices and other peripherals.• Conducted remote diagnostics and troubleshooting using software tools.

Chennai Area, India

• Conducted supplier analysis, developed sourcing strategies and negotiated contracts and agreements with suppliers to ensure favourable terms and conditions.• Monitored supplier Key Performance Indicators (KPIs) such as cost, quality and delivery.• Developed Service Level Agreements (SLAs) with necessary terms and conditions for new suppliers.• Planned and scheduled materials based on daily production requirements.• Initiated Engineering Change Requests (ECRs) and Engineering Change Notices (ECNs) for casting components by coordinating with the quality and production departments.

Masters In Engineering Studies, Project Management

Bachelor Of Engineering - Be, Mechanical Engineering